Forum Replies Created

Viewing 30 posts - 21,721 through 21,750 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 19:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 19:05

    Hello,

    Sorry, but you have to translate the theme yourself as described in our documentation:
    https://www.8theme.com/demo/docs/woopress/#!/1_how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 19:03

    Hello,

    I’ve added this code in custom.css file:

    .mc4wp-form input[type="submit"] {
       margin-top: -16px;
    }

    Please check the form now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 18:54

    Hello,

    1. I’ve uploaded missed imaged for banners. Please check the page now.
    2. Very likely that file_get_contents() function is disabled in the server configuration. It caused problems with default import. Please ask your host to check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 18:37

    Hello,

    That notice isn’t an error, it’s just a notification.
    Please describe what problems you’re experiencing with Screets Chat plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 18:24

    Hello,

    Please update the required plugins to the latest versions https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 18:22

    Hello,

    Sorry for misunderstanding. You can change breadcrumbs background in Theme Options > Header > Breadcrumbs background.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 18:15

    Hello,

    Yes, please provide us with FTP credentials. We’ll update Visual Composer plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 17:48

    Hello,

    Could you please provide us with your site url and wp-admin panel credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 17:33

    Hello,

    Unfortunately there is no such possibility as you want.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 17:27

    Hello,

    I’ve updated my-address.php file.
    Please check My Account page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 17:21

    Hello,

    Custom.css file won’t be overwritten. If you didn’t make any modifications in original theme files you won’t lose any changes.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 16:36

    Hello,

    Please update the theme to the latest 1.6.1 version as well as the required plugins https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 16:17

    Hello,

    Please add this code in custom.css file:

    .sm-arrow {
       display: block;
       background-color: #EDEBED;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 16:06

    Hello,

    You’re welcome.
    We’ve taken your query into our account.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 16:00

    Hello,

    As we told you in previous posts the changes you want to make, require additional customization which isn’t for free.
    You can modify the files yourself if you have needed skills or you can contact us via this form https://www.8theme.com/contact-us/ if you agree for additional services.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:55

    Hello,

    Could you please provide us with FTP credentials?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:54

    Hello,

    You didn’t translate default.po file in /wp-content/themes/idstore_theme_v.3.5/idstore/languages directory.
    Please read our documentation how to translate the theme:
    https://www.8theme.com/demo/docs/idstore/index.html#!/how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:41

    Hello,

    We’re sorry, but for now there is no such possibility.
    We’ve taken your query into our account and will try to implement it in future updates.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:14

    Hello,

    To remove “Show filter” go to Theme Options > Products Page Layout > Hidden Sidebar > Off.
    To remove sorting box add this code in custom.css file:

    .filter-wrap .woocommerce-ordering {
       display: none;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 15:08

    Hello,

    Please update the theme and the plugins to the latest versions and check Checkout page after that.
    Don’t forget to create back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 14:49

    Hello,

    When you select vertical type of header in Theme Options > Header it’ll be shown on all other pages of your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 14:14

    Hello,

    I’ve deleted the cache in your FTP account.
    Please clear your browser cache and check the site now or check it in some other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 13:36

    Hello,

    In this case you can use some SEO plugins to achieve what you wish.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 13:33

    Hello,

    I’ve just checked your site and the cart info is updated successfully in the top bar.
    Please try to clear your browser cache or check it with some other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 13:28
    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 13:21

    Hello,

    I’ve updated my-address.php file. Please clear browser cache and check My Account page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 3, 2015 at 12:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 21,721 through 21,750 (of 31,382 total)
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