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My account Edit Adress - by movileanu - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

movileanu

Participant

January 30, 2015 at 18:33

Hello Team,

in My account at my Adress (Adresa mea in Romanian language) the Edit button isn’t there. Like below at the Billing Adress (Adresa de facturare).

More details on the prin screen here: http://cubrain.ro/edit.jpg

Can you help me?

thank you

Please, contact administrator
for this information.

#38469 Copied

11 Answers

Eva Kemp

Support staff

January 30, 2015 at 19:30

Hello,

Please update all required plugins which you can download at this link https://www.8theme.com/download-plugins/
Also update Woocommerce plugin and WordPress.

Don’t forget to create a back up before updating.

Thank you.
Regards,
Eva Kemp.

#38480 Copied

movileanu

Participant

January 31, 2015 at 07:23

Hello Eva,

thanks for your reply.

I ve updated the modules, i have a small question for 3 of them.

The js_composer, masterslide and ultimate-VC-addons, i need to uninstal them and then instal them again? to update?

thanks

#38518 Copied

Eva Kemp

Support staff

January 31, 2015 at 16:03

Hello,

No, there is no possibility to uninstall them. You can just replace old folders with new folders versions via FTP in wp-content/plugins directory.

Thank you.
Regards,
Eva Kemp.

#38550 Copied

movileanu

Participant

February 2, 2015 at 16:51

Hello dear Eva,

i ve made the updates but the button still doesn’t appear 🙁

Please, contact administrator
for this information.

#38872 Copied

Eva Kemp

Support staff

February 2, 2015 at 18:47

Hello,

On My Account page the “Edit” link is shown under the text “The next address will be used by default on the checkout page.”

Please check it from your side and clear browser cache.

Thank you.
Regards,
Eva Kemp.

#38931 Copied

movileanu

Participant

February 3, 2015 at 12:12

Hello Eva,

i have de Fashion one page activated.
After i make an account, when i go to my account it shows me this page:
http://cubrain.ro/edit.jpg

Here i have an edit button only on the Billing Adress. Yess, the button that you specified in your print screen. (Modifica).

But i dont have a Shipping Adress edit button. I’ve made an account on one of the demos on Themeforest. This is a print screen:
http://cubrain.ro/demo.jpg
Here i have a Shipping Adress and a Billing Adress both with edit buttons.
Is there a posibility that i can set up the exactly same layout like in the demo print screen?

Maybe i am wrong and this is how my tamplate should apper? i don’t know.

Please advise

Thanks for your support

P.S. Hope i’ve made myself clear, if you have any questions i am here.

#39103 Copied

Eva Kemp

Support staff

February 3, 2015 at 12:41

Hello,

Please provide us with FTP login details, not only wp-admin credentials.

Thank you.
Regards,
Eva Kemp.

#39108 Copied

movileanu

Participant

February 3, 2015 at 12:54

Here there are

Please, contact administrator
for this information.

#39111 Copied

Eva Kemp

Support staff

February 3, 2015 at 13:21

Hello,

I’ve updated my-address.php file. Please clear browser cache and check My Account page now.

Thank you.
Regards,
Eva Kemp.

#39125 Copied

movileanu

Participant

February 4, 2015 at 08:43

This is Perfect Eva, thank you.

I thought i ve allredy submited this answer yesterday but i think i ve forgot to click submit.

You can close this ticket, thank you

#39630 Copied

Eva Kemp

Support staff

February 4, 2015 at 09:56

Hello,

You’re welcome.

Regards,
Eva Kemp.

#39662 Copied
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