Trying to Edit Home Page - by tbijeux - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 15:54

    Hi there,

    I’m trying to edit my home page, and I do not see the options to see visual composer, only html text.

    I am also having problems updating the plugin for Visual Composer, I updated via FTP replaced the JScomposer folder and it still indicates I need to update the plugin.

    Thank you!

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 3, 2015 at 15:58

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 16:08

    Hi Robert,

    I did in the Private content….

    Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 16:35

    Hi Robert,

    I need to edit my Home Page, do you need my FTP credentials?

    Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 16:40

    Cannot click on the “View” tab when trying to edit the Home Page, only the Text tab is visible.

    Help

    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2015 at 18:15

    Hello,

    Yes, please provide us with FTP credentials. We’ll update Visual Composer plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 18:20

    here are the details….

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2015 at 19:26

    Hello,

    Please specify which folder your site files are located in.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 19:32

    …..

    Please, contact administrator
    for this information.
    Avatar: tbijeux
    tbijeux
    Participant
    February 3, 2015 at 19:55

    Hi Eva,

    Any update on being able to edit my Home Page??

    I need to fix my images there, and I can’t access them!

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2015 at 21:29

    Hello,

    I’ve updated Visual Composer plugin and the editor is working now.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

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