Forum Replies Created

Viewing 30 posts - 20,101 through 20,130 (of 31,382 total)
1 2 3 … 670 671 672 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 12:30

    Hello @toolbox,

    You’re using old theme version and the latest version of Woocommerce plugin. There can be an issue. You must update the theme as well.
    Don’t forget to create a back up before update!

    Thank you.
    Regards,
    Eva Kemp.

    #45346 Copied In reply to: Single product page problems
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 12:20

    Hello @ricardo,

    You’ve been asked to provide login details to wp-admin panel and FTP in the other topic to fix this issue. Please give us accesses.

    Thank you.
    Regards,
    Eva Kemp.

    #45341 Copied In reply to: WooCommerce 2.3.5 Checkout Errors
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 12:13

    Hello @ricardo,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #45336 Copied In reply to: Two place order buttons o checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 12:11

    Hello @lance,

    The issue has been fixed. Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    #45335 Copied In reply to: Two place order buttons o checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 12:10

    Hello,

    If you want to show logos you need create brands and add thumbnails for them, then use Brands element in Visual Composer and brands logos will be shown.

    Thank you.
    Regards,
    Eva Kemp.

    #45334 Copied In reply to: carousel problems
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 12:03

    Hello,

    Please read our documentation how to create footer:
    https://www.8theme.com/demo/docs/royal/#!/9_footer

    Thank you.
    Regards,
    Eva Kemp.

    #45331 Copied In reply to: Footer
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 11:53

    Hello,

    Please take our apologies for the troubles you’re experiencing.
    Demo content is imported in your database. So the only way is to recreate a database and install theme from scratch. Then you don’t need install base demo content in Theme Options > Import/Export if you don’t need it.

    Thank you.
    Regards,
    Eva Kemp.

    #45304 Copied In reply to: Demo content appeared after activated some plugins
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 11:50

    Hello,

    Are you talking about left sidebar with categories on the home page?
    You need edit Products Categories element in Visual Composer editor on your Home page or use some other element for categories.

    Regards,
    Eva Kemp.

    #45298 Copied In reply to: Categories Option
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 11:46

    Hello,

    Go to YIT Plugins > General Settings > select “Use shortcode” for Position option.

    Thank you.
    Regards,
    Eva Kemp.

    #45294 Copied In reply to: Wishlist
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 11:45

    Hello,

    The credentials to wp-admin panel are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #45287 Copied In reply to: EEROR WHILE activating visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 11:37

    Hello,

    Hello,

    As I see now the description is shown correctly. Please look at the screenshot:

    https://s3.amazonaws.com/fvd-data/notes/168674/1424798570-C93XLv/screen.png

    Thank you.
    Regards,
    Eva Kemp.

    #45277 Copied In reply to: issue with short description
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 11:35

    Hello,

    Sorry for a long delay.
    I saved Jewellery categories under Women category, so now they are sub items of the parent Women menu item.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    #45272 Copied In reply to: Menu not working with sub-categories
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 10:14

    Hello,

    The bugs happened after Visual Composer update as they modified a lot of elements and even removed some of them. We’re waiting for a new update from them where the bugs should be fixed.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #45258 Copied In reply to: carousel problems
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 10:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45255 Copied In reply to: Buttons in language area not linking correctly
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 10:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45253 Copied In reply to: Reduce space below footer
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 10:05

    Hello,

    Please add this code in custom.css file:

    .product-content-image img {
   height: 500px;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #45252 Copied In reply to: Same height for images in "Related Products" ?
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 10:02

    Hello,

    Yes, it will be fixed.

    Regards,
    Eva Kemp.

    #45250 Copied In reply to: Product quantity
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:58

    Hello,

    Please refer to Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Thank you.
    Regards,
    Eva Kemp.

    #45249 Copied In reply to: remove or modify 'additional information' tab on product page
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:57

    Hello,

    I’ve re-imported the slider.
    Please check one page now.

    Thank you.
    Regards,
    Eva Kemp.

    #45247 Copied In reply to: One Page Theme Not Loading
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:57

    Hello,

    I’ve just tried to add a product to the cart chosen all options and have been successfully redirected to Cart page.
    Is your issue resolved now?

    Regards,
    Eva Kemp.

    #45245 Copied In reply to: Product Add ons
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:51

    Hello,

    Please add this code in style.css of your child theme:

    .cart-popup-container .media-object {
   height: 150px;
}

    Thank you.
    Regards,
    Eva Kemp.

    #45242 Copied In reply to: Visual Composer Not Working, Unusable!
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45239 Copied In reply to: Contact form error
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:46

    Hello,

    Please give us permissions to be able to edit files via FTP as we’re getting this error:
    “open for write: permission denied”

    Thank you.
    Regards,
    Eva Kemp.

    #45238 Copied In reply to: Theme update and Visual Composer problems
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:41

    Hello @isaac_mx,

    Please update the theme to 3.7 version and create a back up before update.

    Thank you.
    Regards,
    Eva Kemp.

    #45236 Copied In reply to: Cloud zoom doesn't work and click for next image
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:38

    Hello,

    If you’re talking about the images on Products page then they will be scaled to the sizes set in Woocommerce > Settings > Products tab.

    Regards,
    Eva Kemp.

    #45234 Copied In reply to: Image Sizes are Different
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:36

    Hello,

    Please try to use this code:

    .tabs.accordion {
    margin-top: -50px;
}

    instead of this one:

    .tabs.accordion {
    margin-top: -20px;
}

    Thank you.
    Regards,
    Eva Kemp.

    #45233 Copied In reply to: Product Page Changes and Removal of Wishlist
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45231 Copied In reply to: double place order payment after update
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:29

    Hello,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #45230 Copied In reply to: Font Awesome and Visual Composer conflict?
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:28

    Hello,

    Please read our instruction:
    https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation

    Thank you.
    Regards,
    Eva Kemp.

    #45229 Copied In reply to: About us page
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:27

    Hello,

    Please update the theme to the latest version http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

    Wishlist bugs were fixed there.

    Thank you.
    Regards,
    Eva Kemp.

    #45228 Copied In reply to: Pre-Installed Wishlist (YITH) does not work at all
  • 1 2 3 … 670 671 672 … 1,045 1,046 1,047
    Viewing 20,130 results - 20,101 through 20,130 (of 31,382 total)
Viewing 30 posts - 20,101 through 20,130 (of 31,382 total)
1 2 3 … 670 671 672 … 1,045 1,046 1,047

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