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Menu not working with sub-categories - by Lily

This topic has 9 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

Lily

Participant

February 20, 2015 at 11:09

Hi,

I have just changed the main menu settings adding in one more sub-category.

but for some reason the menu will not save I wish, where Jewellery through to Scarves are sub-category options of Woman.

Then men with cufflinks as a sub menu item, then About us.

I have uploaded video of the changes I made, through the video I am just checking on the client’s live site the order of the menu, so this is just for me to make sure I am placing the categories in the right order/place.

http://screencast.com/t/UBOCjgblRP

#44015 Copied

8 Answers

Eva Kemp

Support staff

February 20, 2015 at 11:33

Hello,

When you make changes in Appearance > Menus you should click “Save menu” button to save the changes as you didn’t do this on the video.

Regards,
Eva Kemp.

#44027 Copied

Lily

Participant

February 20, 2015 at 11:44

please see second video, I completed the task twice and saved twice and both times the categories moved back to where they were and did not save save as sub-categories/items in menu

http://screencast.com/t/NMDZtv8eHG

#44028 Copied

Eva Kemp

Support staff

February 20, 2015 at 12:09

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#44036 Copied

Lily

Participant

February 20, 2015 at 12:12

please see in private content

Please, contact administrator
for this information.

#44039 Copied

Lily

Participant

February 25, 2015 at 09:41

CAn anyone let me know when this will be looked at?

Many thanks

#45235 Copied

Eva Kemp

Support staff

February 25, 2015 at 11:35

Hello,

Sorry for a long delay.
I saved Jewellery categories under Women category, so now they are sub items of the parent Women menu item.
Please check it.

Thank you.
Regards,
Eva Kemp.

#45272 Copied

Lily

Participant

February 25, 2015 at 12:02

hi

Ho problems and thanks for that. Very strange that it wouldn’t work for me

#45330 Copied

Eva Kemp

Support staff

February 25, 2015 at 13:13

Hello,

You’re welcome.

Regards,
Eva Kemp.

#45353 Copied
Tagged: best selling, menu, persuasive, sub-categories, themes, woocommerce, working
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