Forum Replies Created

Viewing 30 posts - 19,411 through 19,440 (of 31,382 total)
1 2 3 … 647 648 649 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    March 10, 2015 at 09:28

    Hello,

    Please read our documentation how to set up footer:
    https://www.8theme.com/demo/docs/royal/#!/9_footer

    Thank you.
    Regards,
    Eva Kemp.

    #48383 Copied In reply to: footer widgets
    Avatar: Eva
    Eva Kemp
    Participant
    March 10, 2015 at 09:26

    Hello,

    The issue has been fixed.
    Please check the site and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #48382 Copied In reply to: Blank page with Royal
    Avatar: Eva
    Eva Kemp
    Participant
    March 10, 2015 at 09:20

    Hello,

    Please try to update the plugin via FTP.
    Remove the folder woocommerce in the directory wp-content/plugins/ and upload a new version which you can download here: http://www.woothemes.com/woocommerce/

    Thank you.
    Regards,
    Eva Kemp.

    #48380 Copied In reply to: Error when updating to Woocommerce 2.3.5
    Avatar: Eva
    Eva Kemp
    Participant
    March 10, 2015 at 09:17

    Hello,

    Please clear browser cache and check Shop page again.
    The reason was you forgot to close } in the code before.

    Thank you.
    Regards,
    Eva Kemp.

    #48378 Copied In reply to: Product Page CSS
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 20:50

    Hello @shaharpan.

    You need remove the file wishlist.php in the directory wp-content/themes/royal/woocommerce.
    Please check Wishlist page after that.

    Thank you.
    Regards,
    Eva Kemp.

    #48334 Copied In reply to: WishList not working
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 12:03

    Hello,

    Is your issue resolved now?

    Thank you.
    Regards,
    Eva Kemp.

    #48281 Copied In reply to: Products have gone and 404 appears
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 12:03

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #48279 Copied In reply to: Header questions
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 12:02

    Hello,

    You need update the theme via FTP.
    Create a back up of the files and database before update!

    How to update the theme you can watch in our video tutorial (it’s for Legenda theme but the process is the same):
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    #48278 Copied In reply to: how to fix Duplicate "Place Order" and "Terms and Condition" at check out page
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:59

    Hello,

    Please try to use “Products” element in Visual Composer editor instead of “Woo Products”.

    Thank you.
    Regards,
    Eva Kemp.

    #48277 Copied In reply to: back ground and spacing
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #48275 Copied In reply to: Visual Composer align objects
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:53

    Hello,

    The categories are removed. Please view the screenshot:
    https://s3.amazonaws.com/fvd-data/notes/168674/1425898257-OwWHHC/screen.png

    Also please show a screenshot what exactly you want to remove.

    Thank you.
    Regards,
    Eva Kemp.

    #48274 Copied In reply to: Removing default product information from individual product page
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:50

    Hello,

    Unfortunately there is no possibility to remove only “View More Posts” link.
    Sorry.

    Regards,
    Eva Kemp.

    #48273 Copied In reply to: "View More Posts" need to remove or edit!!!!
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:48

    Hello,

    Login credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #48272 Copied In reply to: Portfolio Not working as per demo
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:47

    Hello,

    We’ve edited some files.
    Please clear browser cache and check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    #48271 Copied In reply to: update and error
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 11:44

    Hello @UrbnDesignz,

    I’ve added this code in custom.css file:
    #place_order {
    background-color: black;
    }

    Please check Checkout page now.

    Thank you.
    Regards,
    Eva Kemp.

    #48270 Copied In reply to: Problems after update
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 10:37

    Hello,

    I’ve created Portfolio page and it’s working fine.
    Also please disable all 3rd-party plugins and check sidebar after that. Some plugin is causing the issue. You can disable them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    #48263 Copied In reply to: Home, Blog, Portfolio Pages & Https solution requeired
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 10:27

    Hello @bharatk,

    Yes, please create a back up of the files and database and update the theme to the latest version.

    Thank you.
    Regards,
    Eva Kemp.

    #48259 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: Eva
    Eva Kemp
    Participant
    March 9, 2015 at 10:19

    Hello @garywatson,

    Sorry for a delay.
    Unfortunately we can’t log in to wp-admin panel and FTP.
    Please check the login details.

    Thank you.
    Regards,
    Eva Kemp.

    #48258 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:59

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #48231 Copied In reply to: Displaying subcategories on shop page
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:56

    Hello @milos,

    You’re welcome.

    Regards,
    Eva Kemp.

    #48229 Copied In reply to: subscribers instead of customers.!!`
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:54

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #48228 Copied In reply to: Fatal error when trying to log in
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:52

    Hello,

    Please try to use this code in custom.css file:

    .single-product-page .product-info .posted_in {
   display: none !important;
}

    Regards,
    Eva Kemp.

    #48227 Copied In reply to: Removing default product information from individual product page
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:49

    Hello,

    Please update the theme to the latest 2.6.2 version.
    Don’t forget to create back up of the files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    #48226 Copied In reply to: coupon discount not show in checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:47

    Hello,

    Please clarify what you want to edit in Shop page. When you select Shop page in Woocommerce > Settings > Products tab > Shop page, all products are loading automatically for this page.

    Regards,
    Eva Kemp.

    #48225 Copied In reply to: Unable to edit 'Shop' page
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:45

    Hello,

    We can update the theme for you.
    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #48224 Copied In reply to: Menu capacity
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:41

    Hello,

    Please add this code in custom.css file:

    .slider-container .show-all-posts {
  display: none !important;
}

    How to create custom.css you can watch in our video tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    #48223 Copied In reply to: "View More Posts" need to remove or edit!!!!
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:37

    Hello @mercom,

    I’ve checked your site and haven’t see any errors.
    Please provide us with the direct links where we can replicate the problems.

    Thank you.
    Regards,
    Eva Kemp.

    #48222 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:32

    Hello,

    You need contact Woocommerce support concerning this query.

    Thank you.
    Regards,
    Eva Kemp.

    #48221 Copied In reply to: printing invoices and packing slip
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:31

    Hello,

    What theme version are you using?
    Have you updated it to the latest 1.3 version?

    Please do this and create back up of your files and database before update.

    Regards,
    Eva Kemp.

    #48220 Copied In reply to: how to fix Duplicate "Place Order" and "Terms and Condition" at check out page
    Avatar: Eva
    Eva Kemp
    Participant
    March 8, 2015 at 21:26

    Hello,

    Please check at your host what php version is used on a server. It shouldn’t be less than 5.3 version. If it’s 5.2 ask your host to update it. Also memory_limit value shouldn’t be low.

    Thank you.
    Regards,
    Eva Kemp.

    #48219 Copied In reply to: Theme Activation Causes White Screen
  • 1 2 3 … 647 648 649 … 1,045 1,046 1,047
    Viewing 19,440 results - 19,411 through 19,440 (of 31,382 total)
Viewing 30 posts - 19,411 through 19,440 (of 31,382 total)
1 2 3 … 647 648 649 … 1,045 1,046 1,047

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