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Error when updating to Woocommerce 2.3.5

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: antcuc
    antcuc
    Participant
    March 9, 2015 at 11:18

    I get this error when updating to Woocommerce 2.3.5 and cannot access the dashboard. I had to roll back to 2.2.11 to get access to dashboard again.

    Fatal error: Cannot redeclare class WC_Email in /homepages/29/d378202308/htdocs/jewelboss/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php on line 840

    Please advise.

    Please, contact administrator
    for this information.
    #48268 Copied Theme version: 1.7
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 10, 2015 at 09:20

    Hello,

    Please try to update the plugin via FTP.
    Remove the folder woocommerce in the directory wp-content/plugins/ and upload a new version which you can download here: http://www.woothemes.com/woocommerce/

    Thank you.
    Regards,
    Eva Kemp.

    #48380 Copied
    Avatar: antcuc
    antcuc
    Participant
    March 10, 2015 at 13:04

    Did not work. Same error, had to roll back woocommerce again.

    Please advise.

    #48510 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 10:32

    Hello,

    This problem persists with default WordPress theme too.
    You need contact Woocommerce support concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #48716 Copied

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