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  antcuc

  Participant

  March 9, 2015 11:18 am

  I get this error when updating to Woocommerce 2.3.5 and cannot access the dashboard. I had to roll back to 2.2.11 to get access to dashboard again.

  Fatal error: Cannot redeclare class WC_Email in /homepages/29/d378202308/htdocs/jewelboss/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php on line 840

  Please advise.

  Site URL: hidden

  Theme version: 1.7

  

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  Eva Kemp

  Support staff

  March 10, 2015 9:20 am

  Hello,

  Please try to update the plugin via FTP.
  Remove the folder woocommerce in the directory wp-content/plugins/ and upload a new version which you can download here: http://www.woothemes.com/woocommerce/

  Thank you.
  Regards,
  Eva Kemp.

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  antcuc

  Participant

  March 10, 2015 1:04 pm

  Did not work. Same error, had to roll back woocommerce again.

  Please advise.

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  Eva Kemp

  Support staff

  March 11, 2015 10:32 am

  Hello,

  This problem persists with default WordPress theme too.
  You need contact Woocommerce support concerning this issue.

  Thank you.
  Regards,
  Eva Kemp.

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