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Topic: Error when updating to Woocommerce 2.3.5

antcuc

Participant

March 9, 2015 11:18 am

I get this error when updating to Woocommerce 2.3.5 and cannot access the dashboard. I had to roll back to 2.2.11 to get access to dashboard again.

Fatal error: Cannot redeclare class WC_Email in /homepages/29/d378202308/htdocs/jewelboss/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php on line 840

Please advise.
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Eva Kemp

Support staff

March 10, 2015 9:20 am

Hello,

Please try to update the plugin via FTP.
Remove the folder woocommerce in the directory wp-content/plugins/ and upload a new version which you can download here: http://www.woothemes.com/woocommerce/

Thank you.
Regards,
Eva Kemp.

#48380 copied to clipboard

antcuc

Participant

March 10, 2015 1:04 pm

Did not work. Same error, had to roll back woocommerce again.

Please advise.

#48510 copied to clipboard

Eva Kemp

Support staff

March 11, 2015 10:32 am

Hello,

This problem persists with default WordPress theme too.
You need contact Woocommerce support concerning this issue.

Thank you.
Regards,
Eva Kemp.

#48716 copied to clipboard

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