Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please check if the issue persists in default WordPress theme. If it does you need contact Woocommerce support team.
Thank you.
Regards,
Eva Kemp.
Hello,
Yes, you can. Activate child theme in Appearance > Themes and copy header.php file to child theme folder.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see your home page is shown fine now.
Please check it.
Thank you.
Regards,
Eva Kemp.
Hello,
Please view Woocommerce documentation how to mark products with attributes correctly:
http://docs.woothemes.com/document/variable-product/
Thank you.
Regards,
Eva Kemp.
Hello,
We’re sorry for a delay.
I’ve changed padding bottom value in the row settings where you added the video.
Please clear browser cache and check the page.
Thank you.
Regards,
Eva Kemp.
Hello,
The problem was caused by a thumbnail you had imported for the product category “INDUSTRIE”, which you seemed to remove from uploads then. I’ve cleared the thumbnail and the page is shown fine.
Please clear browser cache and check it.
Thank you.
Regards,
Eva Kemp.
Hello,
To change banner on the Shop page go to Theme Options > Shop > Product Page Banner and upload your image there.
We can’t access home page of your site because of SSL certificate.
Please check it.
Thank you.
Regards,
Eva Kemp.
Hello,
The reason is you didn’t created any attributes for Brands and don’t have any products in Brands attributes that you created in Products > Attributes. Mark some products with brands that you’ll create.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately no. You have to edit php files or you can enable top bar in Theme Options > Header and add phone number in “Place in Header top bar” area using Text widget in Appearance > Widgets.
This way the number will be shown on the left in the top bar.
Thank you.
Regards,
Eva Kemp.
Hello,
FTP credentials are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
header {
margin-bottom: -40px;
}
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
You’ve been replied in the other ticket.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello,
What is the link to your site?
Also please provide us with FTP access.
Concerning email notification please check spam folder in your email account as well.
Thank you.
Regards,
Eva Kemp.
Hello,
The link gives 404 error.
Please provide us with the correct link and a screenshot of what line you want to modify.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see you’re using the 2nd header type.
Please add this code in custom.css file:
.header-type-2.slider-overlap .header .menu > li > a {
color: red;
font-size: 15px;
}
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve added this code in your css editor:
.copyright-1 {
display: none !important;
}
Please check products pages now.
Thank you.
Regards,
Eva Kemp.
Hello,
Some plugin is causing the issue.
Please deactivate the plugins one by one to find it out.
Thank you.
Regards,
Eva Kemp.
Hello,
To change links for social icons you need edit the file wp-content/themes/legenda/framework/shortcodes.php (lines 1258-1273). For example, to change Twitter link you need edit the code <a href="https://twitter.com/share?url='.$permalink.'&text='.$text.'" target="_blank"><span class="icon-twitter"></span></a> and replace the link https://twitter.com/share?url='.$permalink.'&text='.$text.' with your Twitter link.
Where do you see 404 error?
As I see your Shop page is working.
To have bigger logo on Checkout page you need add this code in custom.css file:
.payment_methods .payment_method_paypal img {
max-width: 300px;
width: 250px;
}
How to create custom.css you can watch in this tutorial.
Thank you.
Regards,
Eva Kemp.
Hello,
Please remove the file wishlist.php in the directory wp-content/themes/royal/woocommerce.
Thank you.
Regards,
Eva Kemp.
Hello,
You need add this code in custom.css file:
@media (max-width: 480px) { .menu > li > a {
color: white;
font-size: 10px !important;
}
}
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve added the code in header.php file. Please check the site now.
Keep the file safe before updating the theme.
Thank you.
Regards,
Eva Kemp.
Hello,
That is just a notice and you shouldn’t worry about it. We modified some Woocommerce files in wp-content/themes/royal/woocommerce directory and old versions can be written in those files.
It won’t affect your site work.
Thank you.
Regards,
Eva Kemp.
Hello,
You can change that text in wp-content/themes/royal/searchform.php files.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please reset the wp-admin password to something without special symbols as we can’t log in?
Thank you.
Regards,
Eva Kemp.
Hello,
Slider can’t be imported because ZipArchive extension is not enabled. Please contact your host and ask them to activate it.
To phone number in the header you need edit header.php file.
Regards,
Eva Kemp.
Hello,
You need add this code in text widget and place it in “Footer Copyright” area:
<img src="https://www.8theme.com/demo/royal/wp-content/themes/royal/images/assets/payments.png" class="logo-small">
and this one in “Footer Links” area:
<p>Created by 8theme. All right reserved.</p>
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with access to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
You can translate “Projects” in the file wp-content/themes/royal/framework/portfolio.php, edit the code 'name' => _x('Projects', 'post type general name'), (line 13) and write your text instead of “Projects”.
Thank you.
Regards,
Eva Kemp.