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Google analytics 404 error - by Xus Alcaraz

This topic has 8 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: Xus Alcaraz
    Xus Alcaraz
    Participant
    March 7, 2015 at 10:37

    Hi,

    When I insert the analytics script in “theme options” and I click on save changes a 404 error appears.
    The code is not saved.

    Thank You

    #48070 Copied Theme version: Royal 1.7 WooCommerce version: 2.3.5
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 7, 2015 at 18:23

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content and the code you’re trying to insert.

    Thank you.
    Regards,
    Eva Kemp.

    #48118 Copied
    Avatar: Xus Alcaraz
    Xus Alcaraz
    Participant
    March 8, 2015 at 10:26

    .

    Please, contact administrator
    for this information.
    #48185 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 8, 2015 at 20:55

    Hello,

    I’ve added the code in Theme Options.
    Please check.

    Regards,
    Eva Kemp.

    #48210 Copied
    Avatar: Xus Alcaraz
    Xus Alcaraz
    Participant
    March 8, 2015 at 23:01

    See the problem on the header:

    http://i.cubeupload.com/8GQ9Fq.jpg

    #48236 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 10, 2015 at 10:04

    Hello,

    I’ve added the code in header.php file. Please check the site now.
    Keep the file safe before updating the theme.

    Thank you.
    Regards,
    Eva Kemp.

    #48402 Copied
    Avatar: Xus Alcaraz
    Xus Alcaraz
    Participant
    March 10, 2015 at 10:10

    I can put this file in the Child Theme? analytics code would work well in Child Theme and would avoid future updates?

    #48406 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 10, 2015 at 14:20

    Hello,

    Yes, you can. Activate child theme in Appearance > Themes and copy header.php file to child theme folder.

    Thank you.
    Regards,
    Eva Kemp.

    #48536 Copied

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