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Stock Management Not Working - by sweetdude

This topic has 7 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

sweetdude

Participant

March 6, 2015 at 16:31

Hi,

Since updating to 1.7 I have one more issue.

Once an item is out of stock it does not hide the item from the website.

For my settings I have:
. Enable stock management ticked.
. When creating a product I have Enable stock management at product level ticked and I have it as only 1 item.
. Allow back-orders as ‘Do not allow’.

However I do a test item for 1p and buy it and pay but it is still in stock. Can you please look into this.

Thank you in advanced.

Please, contact administrator
for this information.

#47961 Copied Theme version: 1.7 WooCommerce version: 2.3.5

6 Answers

Eva Kemp

Support staff

March 7, 2015 at 17:43

Hello,

Please disable Ajax “Add to Cart” option in Theme Options > Single Product Page > Ajax “Add To Cart” > Off and check products after that.

Thank you.
Regards,
Eva Kemp.

#48106 Copied

sweetdude

Participant

March 8, 2015 at 12:58

Hi Eva,

I have done that and added a new product to test and still it does not work.

Do you have another solution?

Thanks,

#48191 Copied

Eva Kemp

Support staff

March 8, 2015 at 21:00

Hello,

I added a product to the cart and after the second trying to add the same product to the cart again I received a message that a product can’t be added.
Please clear your browser cache and check again or check it in another browser.

Thank you.
Regards,
Eva Kemp.

#48212 Copied

sweetdude

Participant

March 8, 2015 at 23:16

Hi Eva,

I have cleared cache even used Tor browser yet it still is not working.

Yes I add to cart and I can not re-add that works BUT I purchase the item and even though it only has 1 in stock is does not disappear from the catalogue after purchase. I need it disappearing after purchase it was working previously.

Please try on this 1p test item, after purchase it still remains even though there is only 1 item in stock: http://www.sokorajewels.com/product/test-product/

Your help is appreciated.

Ram

#48237 Copied

sweetdude

Participant

March 10, 2015 at 12:42

Hi guys,

I tried again but the item does not go out of stock after I have purchased, I do not know why this is happening and the client keeps asking me to fix this. Can you please help.

Thanks,

#48499 Copied

Eva Kemp

Support staff

March 10, 2015 at 14:21

Hello,

Please check if the issue persists in default WordPress theme. If it does you need contact Woocommerce support team.

Thank you.
Regards,
Eva Kemp.

#48539 Copied
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