Forum Replies Created

Viewing 30 posts - 19,051 through 19,080 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:26

    Hello,

    Please try to disable Ajax “Add to cart” option in Theme Options > Single Product Page and check the site after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:23

    Hello,

    Please update Woocommerce plugin as well as Legenda theme to the latest versions.
    Create a back up of the files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:19

    Hello,

    1. The buttons are similar:
    https://s3.amazonaws.com/fvd-data/notes/168674/1426507941-9eKa5W/screen.png
    They seem different to you because of different background color.

    2. Try to disable 3rd-party plugin and check it again.

    3. Please update Woocommerce plugin to the latest version and don’t forget to create a back up before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:15

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:10

    Hello,

    Please update LayerSlider plugin to the latest version.
    You can download it here:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:07

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:05

    Hello,

    Visual Composer plugin has the same files for Blanco and Legenda theme.
    You can download it and update the plugin.

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:04

    Hello,

    Could you please describe with more details what exactly you want to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:01

    Hello,

    Sorry, but we recommend you to increase memory limit value.
    Please do this and check your site after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:59

    Hello,

    How to install child theme you can read in this article:
    http://codex.wordpress.org/Child_Themes

    You can reinstall the theme this way:
    – switch to the default WordPress theme;
    – delete our theme via FTP;
    – go to your hosting control panel and clear the database of your site;
    – install Woopress theme https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade .

    Sorry, but to remove one payment logo you need edit the whole image, download some program (photoshop, for example) and edit the picture or upload your own picture.

    Please give us access to wp-admin panel to be able to view the site and provide you with the correct code for header queries.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:49

    Hello,

    Translation files are loaded from the parent theme, they won’t work in the child theme. So you should translate .po file in the parent theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:45

    Hello,

    Sorry for a delay.
    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:43

    Hello,

    Ok, let us know if further assistance is needed.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:42

    Hello,

    Please provide us with a page link where we can see the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:41

    Hello,

    You need contact your host and ask them to increase memory_limit value.
    After that try to activate the theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:40

    Hello,

    Sorry, but your screenshot can’t be found.
    Please resend it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:37

    Hello,

    Please add this code in custom.css file:

    .wpb_content_element, .responsive-sidebar-bottom {
        margin-bottom: 0px;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:27

    Hello,

    You shouldn’t worry about this notice.
    We modified some files in the directory wp-content/themes/woopress/checkout and old versions can be written in those files, but it won’t affect your site work.
    So you can be calm concerning this message.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:26

    Hello,

    You shouldn’t worry about this notice.
    We modified some files in the directory wp-content/themes/woopress/checkout and old versions can be written in those files, but it won’t affect your site work.
    So you can be calm concerning this message.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:24

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:23

    Hello,

    Your site is under construction.
    Please provide us with wp-admin panel credentials to be able to view it.

    Please specify what form you’re talking about.
    I’ve removed wishlist.php file in the directory wp-content/themes/woopress/checkout.
    Please check Wishlist page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:18

    Hello,

    I’ve edited the code in custom.css and changed background color:

    a.btn.border-grey.product_type_variable {
      background-color: #fff;
      color: #f08397;
    }

    Do you want to change color when hovering the button?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:14

    Hello,

    I’ve added this code in custom.css file:

    .menu {
      width: 969px !important;
    }

    Please check the header now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:05

    Hello,

    Please try to use this code in custom.css file:

    .bc-type-3 {
        height: 200px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 12:01

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 11:59

    Hello,

    You’re using very old theme version that isn’t compatible with the latest Woocommerce plugin version. Please update the theme to 1.7.1 version.
    Don’t forget to create a back up of your files and database before update!

    Also you need update the required plugins which you can download from this link:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 11:56

    Hello,

    Go to Settings > Reading and set a page for the front page field.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 11:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 11:52

    Hello,

    Please try to resave the settings in wp-admin panel > Settings > Permalinks.
    If the issue persists after that please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 11:46

    Hello,

    I’ve sent Contact page file to your email address.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 19,080 results - 19,051 through 19,080 (of 31,382 total)
Viewing 30 posts - 19,051 through 19,080 (of 31,382 total)
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