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Glitches in LayerSlider - by Martin_D - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

Martin_D

Participant

March 13, 2015 at 23:47

Hi there,

I’m currently creating my product pages. Unfortunately, I’m running into an issue with the LayerSlider. If you look at the URL’s provided below, the slider appears to function with an error, when it comes to displaying each individual slide.

The layer is placed on the “Цветова Гама” tab.

http://pdht3.com/shop/%D0%B2%D0%B8%D1%81%D0%BE%D0%BA%D0%B8-%D0%BE%D0%B1%D1%83%D0%B2%D0%BA%D0%B8/sample-product-8/

http://pdht3.com/shop/%D0%B2%D0%B8%D1%81%D0%BE%D0%BA%D0%B8-%D0%BE%D0%B1%D1%83%D0%B2%D0%BA%D0%B8/%D0%BC%D0%BE%D0%B4%D0%B5%D0%BB-201510/

I used this slider for one product and it worked fine. The moment I copied and pasted the [layerslider id], the slider started glitching on all the products that it has been featured on.

Your help is greatly appreciated. I looked into the topics that were already submitted, but couldn’t find the solution.

Thank you for taking the time.

Regards,
Martin

#49551 Copied

9 Answers

Brian Johnson

Member

March 14, 2015 at 11:49

Please provide us with wp-admin and ftp credentials to your website.

With best regards
Brian Johnson

#49610 Copied

Martin_D

Participant

March 14, 2015 at 15:05

Thank you.

Please, contact administrator
for this information.

#49630 Copied

Eva Kemp

Support staff

March 16, 2015 at 13:10

Hello,

Please update LayerSlider plugin to the latest version.
You can download it here:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#49846 Copied

Martin_D

Participant

March 16, 2015 at 13:27

Hi there,

Unfortunately, I don’t have it as an option. I have captured the screen here: http://pdht3.com/wp-content/uploads/2015/03/available-updates.jpg

Those are the only options I have, unless I’m missing something. How come I don’t have it displayed there, that’s very strange.

Thank you,
Martin

#49852 Copied

Eva Kemp

Support staff

March 16, 2015 at 15:16

Hello,

Did you buy LayerSlider plugin yourself?
It isn’t included in the Legenda theme package.
If you bought it yourself then you need ask the plugin author for an update.

Thank you.
Regards,
Eva Kemp.

#49885 Copied

Martin_D

Participant

March 16, 2015 at 17:18

No, I think it is because I have bought your Blanco theme as well and the plugin has been automatically included in the legenda package as well.

I did update it, as well as every other plugin I was supposed to update, but the issue continues as you can see: http://pdht3.com/shop/%D0%B2%D0%B8%D1%81%D0%BE%D0%BA%D0%B8-%D0%BE%D0%B1%D1%83%D0%B2%D0%BA%D0%B8/sample-product-8/

The latest version of the plugin is v 5.3.2 and I have this version displayed at the plugin list page in my wordpress dashboard.

I can’t understand why it does work with one product, but once I place the shortcode on another product, the slider gets an error. Also, I’m using the slider for my front page and I experiencing no problems.

Is there a compatibility issue between LayerSlider and WooCommerce? I don’t know what else can it be.

Thank you for taking the time to investigate the issue.

Regards,
Martin

#49927 Copied

Eva Kemp

Support staff

March 16, 2015 at 21:24

Hello,

Please try to use Revolution Slider in this case.
This plugin was offered with Legenda theme and you’d better use this slider instead of LayerSlider, which is produced with other theme.

Thank you.
Regards,
Eva Kemp.

#49999 Copied

Martin_D

Participant

March 17, 2015 at 16:11

Okay, thank you.

#50227 Copied

Eva Kemp

Support staff

March 17, 2015 at 20:19

Hello,

You’re welcome.

Regards,
Eva Kemp.

#50310 Copied
Tagged: fixing, glitches, layerslider, templates, woocommerce, wordpress
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