Product image - by nic_and_mel - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: nic_and_mel
    nic_and_mel
    Participant
    March 14, 2015 at 17:10

    Hello!

    I have a problem on the singel product page:

    The big product image does not load correctly. First time it loads about 30%, if I reload about 60% and if I reload again, it displays the full image.

    This is in both firefox, safari and chrome. DO you know why this is happening, nd if there is any fix for it?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 16, 2015 at 12:42

    Hello,

    Please provide us with a page link where we can see the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: nic_and_mel
    nic_and_mel
    Participant
    March 16, 2015 at 15:43

    Hi!

    It seemed to be an issue with our web-hotel, since I talked to them and now it is working like it should.

    However I have one additional question:
    The product image (featured image) loads from top to bottom. Is there any way to get it to fade in, or just pop up, without loading from top to bottom?

    Best regards
    Daniel

    Avatar: Eva
    Eva Kemp
    Support staff
    March 16, 2015 at 19:11

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

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