Hello,
I’ve tried to add several images via “Add Media” option and the shortcode hasn’t been added.
Please try to readd all images where shortcodes are present.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve tried to add several images via “Add Media” option and the shortcode hasn’t been added.
Please try to readd all images where shortcodes are present.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve imported the page “Fashion one page”. Please check it in Pages section of wp-admin panel. Also sliders for Fashion template has been imported as well.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.
Regards,
Eva Kemp.
Hello,
I’ve edited the code.
Please clear browser cache and check popup box in the footer.
Please specify what text and how you want to format.
Thank you.
Regards,
Eva Kemp.
Hello,
Please try to use “Button 2” element instead of “Button”. I’ve added it to your page next to your “Google.com” button.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please show a screenshot for what rows you want to change background color.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Are you talking about Shop page? Do you want the products to be loaded in the product image carousel on the Shop page?
Sorry, but there is no such possibility in Woocommerce settings.
Could you please clarify what the conflict is between the Slider and Uber Menu? What issues are you experiencing?
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot of a drop down icon you’re talking about and the link to the direct page where you’re experiencing issues.
Thank you.
Regards,
Eva Kemp.
Hello,
In Woocommerce > System Status WP Memory Limit is 40 MB.
You need increase it.
Please read this article:
http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked both products links and haven’t seen any shortcodes in product description section.
Please show us a screenshot where you see it.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see slider is shown on your home page.
Could you please clarify with more details?
Regards,
Eva Kemp.
Hello,
Please clarify what changes you want to make on a single product page?
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You need select Ess. grid Posts from Post Types box, so you need select a post type where you have created categories and posts are present for those categories.
Regards,
Eva Kemp.
Hello,
You have a lot of Xmarket theme folders. It may cause a conflict.
Please remove other folders and keep only one child theme folder and reupload the parent Xmarket theme with the version 1.9.
We can do this for you. Please specify what child theme folder needs to be saved and the ones that can be removed.
Regards,
Eva Kemp.
Hello,
Sorry, but we provide support only for our themes, we don’t support “Twenty Ten” theme.
Do you have any problems with Xmarket theme?
Regards,
Eva Kemp.
Hello @pxmedia,
As I see the latest theme version is 1.8. May we update the theme?
When you’re in your profile you can create a topic this way:
http://storage3.static.itmages.com/i/15/0401/s_1427894165_1519671_8a18f7f509.png
Regards,
Eva Kemp.
Hello,
I’ve removed the file review-order.php in the directory wp-content/themes/idstore/woocommerce/checkout and now the default review-order.php of Woocommerce plugin is loading. Please check the Checkout page now.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
@media (max-width: 480px) {.header-variant2 #top-cart {
display: none !important;
}
.header-phone {
display: block !important;
}}
Regards,
Eva Kemp.
Hello,
We’re glad you managed to resolve the issue.
Have a nice day.
Regards,
Eva Kemp.
Hello,
What function are you talking about?
Please clarify with more details.
What changes did you make in the parent theme of old version?
Regards,
Eva Kemp.
Hello,
Did you remove Visual Composer plugin?
Please reupload it to be able to debug any errors.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with a product page link where you have issues.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve found the solution.
If there are any questions feel free to ask us.
Regards,
Eva Kemp.
Hello,
I’ve reuploaded 404.php file and now the translation is working.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/legenda.
Please clear browser cache and check single product page now.
Thank you.
Regards,
Eva Kemp.