Add media in single product page, appeared shortcode infornt

This topic has 4 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: JinzCreative
    JinzCreative
    Participant
    April 1, 2015 at 08:35

    Hi,

    Please login to my website and check on this two products:
    1) You may try to add media into post, it will appear this shortcode “[caption id="attachment_24580" align="aligncenter" width"617px"]” before img, but (go to 2nd link)
    http://uniqacces.com/wp-admin/post.php?post=24574&action=edit

    2)When you add media into post in this link, it is normal dont have any shortcode into post
    http://uniqacces.com/wp-admin/post.php?post=24489&action=edit

    How to avoid the shortcode? Why some post it wont appear shortcode but some will appear, it was terrible for us to edit it.

    Appreciate you can check on this issue. Thank you.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 1, 2015 at 14:49

    Hello,

    I’ve checked both products links and haven’t seen any shortcodes in product description section.
    Please show us a screenshot where you see it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: JinzCreative
    JinzCreative
    Participant
    April 1, 2015 at 15:37
    Avatar: Eva
    Eva Kemp
    Support staff
    April 1, 2015 at 16:51

    Hello,

    I’ve tried to add several images via “Add Media” option and the shortcode hasn’t been added.
    Please try to readd all images where shortcodes are present.

    Thank you.
    Regards,
    Eva Kemp.

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