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Viewing 30 posts - 17,791 through 17,820 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 13:30

    Hello,

    Please take our apologies.
    Our developers are working on the theme update and all issues should be fixed in the new release which is to be produced soon.

    We’re very sorry for the troubles you had to experience.
    Thank you for the patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 13:24

    Hello,

    You can edit the file page.php in the directory wp-content/themes/woopress and add this code:

    <?php if(has_post_thumbnail()): ?>
    			<div class="wp-picture">
    				<?php the_post_thumbnail('large'); ?>
    						<a href="<?php echo etheme_get_image(); ?>"</a>
    						<a href="<?php the_permalink(); ?>"</a>
    					</div>
    					
    		<?php endif; ?>

    after the code <div class="content <?php echo esc_attr($content_span); ?>"> on line 40.
    This way featured image should be shown on pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 12:59

    Hello,

    Please add this code in custom.css file:

    .menu {
       float: right !important;
    }
    .navbar-right {
       width: 100px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 12:25

    Hello,

    Please set permissions 777 for the folder “tmp” in the directory wp-content/plugins/really-simple-captcha and check registration page after that.
    I couldn’t change permissions myself because I got an error: “Response: 550 CHMOD 777 tmp: Permission denied”. So change them yourself via your FTP account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 12:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 12:09

    Hello,

    Please look at the screenshot what I meant by “full url”:
    http://storage3.static.itmages.com/i/15/0409/h_1428577557_2939228_803800f2f2.png
    You need write “http://&#8221; in the url.
    You didn’t upload logo for fixed header in Theme Options > Header:
    http://storage4.static.itmages.com/i/15/0409/h_1428577675_2533392_869bf8ab3a.png
    Please upload it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 12:04

    Hello,

    Did you receive our previous post?

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 12:01

    Hello,

    Please give us permissions to access wp-admin panel and FTP as we’re getting these errors:
    wp-admin: “Erro 403 Acesso negado”
    FTP: “Response: 550 PWD: Permission denied
    Error: Failed to retrieve directory listing”

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 11:58

    Hello,

    The issue has been fixed. Please clear browser cache and check wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 11:53

    Hello,

    The problem was caused by the plugin WP Social Popup and Get Traffic. I’ve deactivated it and now slider is shown.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 11:31

    Hello,

    Please edit the file wp-content/themes/woopress/js/etheme.js, find the section “! Toggle elements” (line 1652) and comment the code e.preventDefault(); on line 1665.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:41

    Hello,

    As I see you’re using other plugin for your products and not Woocommerce that are recommended by our theme, so you have to contact the plugin author concerning your question.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:33

    Hello,

    Is your issue resolved now?
    As I see the buttons are shown fine even with titles in 2 lines:
    http://storage3.static.itmages.com/i/15/0409/s_1428568308_5041643_525381d6e8.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:28

    Hello,

    Please provide us with the correct wp-admin url as now we’re getting a blank page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:07

    Hello,

    I’ve checked the product and it’s displayed in the cart after adding:
    http://storage4.static.itmages.com/i/15/0409/h_1428566733_6049233_92a523898f.png

    Could you please clarify with more details?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:03

    Hello,

    Do you mean registration page on your site isn’t working any more?
    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:02

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 09:01

    Hello,

    Please refer to our documentation:
    https://www.8theme.com/demo/docs/idstore/index.html#!/idstore_shortcodes
    You will find what shortcodes can be used.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 08:57

    Hello,

    You should recreate the footer with your own content as described in our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/footer
    Create static block and select it with Static Block widget in Appearance > Widgets and place it Footer 1 or Footer 2 area.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 08:55

    Hello,

    Could you please clarify what exactly you want to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 08:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 08:52

    Hello,

    I’ve recreated the elements with Visual Composer editor.
    Please clear browser cache and check now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 08:39

    Hello,

    The problem is you don’t have featured images for your posts. Try to set featured image and check pinterest button then and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 9, 2015 at 08:05

    Hello,

    8. You need move the code to style.css of the child theme. If you’re using custom.css of the parent theme, that’s fine, changes won’t be lost after the theme update.

    9. In this case you need edit header.php file and add your image with link instead of search form.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 20:04

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 20:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 19:26

    Hello,

    You need edit the file wp-content/themes/woopress/js/plugins.js (line 477), find the code var r,i,a,h,c,s,l,f,u,d,y,g,w,x={bgColor:"#d00",textColor:"#fff",fontFamily:"sans-serif",fontStyle:"bold",type:"circle",position:"down",animation:"slide",elementId:!1} and replace hex color #d00 with the color you want to change to.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 18:34

    Hello,

    You can add that code in header.php after <body> tag.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 18:31

    Hello,

    The purchase code you provided is for the theme, and not for the plugin.
    You don’t need to activate it. Activation only allows you to get automatic updates and support for this plugin, but new versions can be downloaded from our site:
    https://www.8theme.com/download-plugins/
    If you want to get support for LayerSlider plugin from the authors you need to purchase this plugin directly from the plugin author.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 17,791 through 17,820 (of 31,382 total)
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