Return to previous page

Issues with Mobile - by katie@absoluteassistance.com.au

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

katie@absoluteassistance.com.au

Participant

April 8, 2015 at 10:40

Hi, I am having troubles with the mobile version of this site. It seems that when using the website on a mobile phone it says product is out of stock even when there is product in stock. Would there be an issue with the cache if people are adding the stock to cart and not checking out as there is a time limit on stock.

Please, contact administrator
for this information.

#55553 Copied Theme version: 2.6.3 WooCommerce version: latest

5 Answers

Eva Kemp

Support staff

April 8, 2015 at 10:58

Hello,

Could you please specify what product is marked as “out of stock” and show us screenshots?
Do you see it on the Shop page where all products are shown?

Regards,
Eva Kemp.

#55563 Copied

katie@absoluteassistance.com.au

Participant

April 8, 2015 at 11:04

Hi, It is this one

http://www.theflowerhit.com.au/product/daily-flower-hit/

Yes it is where all of the others are.

#55567 Copied

Eva Kemp

Support staff

April 8, 2015 at 11:56

Hello,

I’ve checked that product and it’s shown as “In stock”, even after adding to cart.
Please check screenshot
https://s3.amazonaws.com/fvd-data/notes/168674/1428490369-fqFIQ8/screen.png

Thank you.
Regards,
Eva Kemp.

#55582 Copied

katie@absoluteassistance.com.au

Participant

April 8, 2015 at 22:47

Hi Eva, It seems to be keeping stock in the checkout even when people are abandoning the cart. I have installed a plugin to advise people however how do I get it to clear once they close the browser? thanks,

#55790 Copied

Eva Kemp

Support staff

April 9, 2015 at 08:55

Hello,

Could you please clarify what exactly you want to achieve?

Thank you.
Regards,
Eva Kemp.

#55863 Copied
Viewing 6 results - 1 through 6 (of 6 total)