Forum Replies Created

Viewing 30 posts - 17,821 through 17,850 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 18:28

    Hello,

    You’re using old theme version and the latest Woocommerce version.
    Please update the theme to 3.7 version. Before update remove “woocommerce” folder in the directory wp-content/themes/idstore, it’ll be reuploaded with a new version.

    Don’t forget to create a back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 18:10

    Hello,

    Yes, you’re right.
    Remove the previous code and add a new one.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 18:05

    Hello,

    You need add this code in footer.php file, custom.css:

    <script type="text/javascript">
    jQuery('document').ready(function($){
    	$('img').parent('a[title]').removeAttr('title');
    });
    </script>

    This code should be added to custom.css of the parent theme or style.css of the child theme:

    .wpb_single_image img {
        border: 10px solid #E5E5E5 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 18:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 17:33

    Hello,

    Please try to use this code in custom.css file:

    .banner .banner-content .button:hover {
      border-color: #b29600 !important;
    }
    .banner .banner-content .button {
     margin-top: 23% !important;
     margin-left: 28% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 17:27

    Hello,

    Could you please clarify with more details what you want to achieve?
    Do you want to add social media icons to your site?
    You can place them in prefooter section as described in our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/widgets > Prefooter Row. Add the code into Text widget in Appearance > Widgets > Prefooter area. Write your links instead of # in the code provided in the documentation.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 17:22

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 480px) {.wpb_single_image img {
        margin-bottom: 60px;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 17:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 17:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 17:14

    Hello,

    Please add this code as well:

    @media only screen and (max-width: 979px) and (min-width: 768px) {
    img.alignnone.size-full.wp-image-16609 {
      height: auto !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 16:53

    Hello,

    As I see the button on the banner is placed in the center.
    Please clarify the issue with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 16:46

    Hello,

    Please clarify what you can’t translate.
    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 16:42

    Hello,

    I’ve seen the child theme before that’s why I told you

    you mustn’t copy all files from the parent theme to the child theme folder. You should create style.css, functions.php as described in the tutorial http://codex.wordpress.org/Child_Themes and copy only the files that you modified in the parent theme. Also you should keep only one parent theme (the latest theme version) to avoid any conflicts between 2 versions of IDStore theme.

    Please specify step by step what changes are made in the parent theme and aren’t visible in the child theme.

    Please remove old theme version to avoid conflict.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 16:37

    Hello,

    That’s ok.
    Don’t hesitate to contact us if there are any questions.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 15:42

    Hello,

    Now you’re using slider for “AANBIEDINGEN” products. Does the issue still persist?
    Was it there with grid view type?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 15:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 14:35

    Hello,

    As I see sidebar on home page isn’t shown with IDStore 3.3 version.
    I’ve activated child theme and the same content is shown.
    Please note you mustn’t copy all files from the parent theme to the child theme folder. You should create style.css, functions.php as described in the tutorial http://codex.wordpress.org/Child_Themes and copy only the files that you modified in the parent theme.
    Please take our apologies but your query is still unclear.
    Please specify step by step what changes are made in the parent theme and aren’t visible in the child theme.
    Also you should keep only one parent theme (the latest theme version) to avoid any conflicts between 2 versions of IDStore theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 14:24

    Hello,

    I’ve activated the plugin “Jetpack door WordPress.com” and don’t see any issues. Please look at the screenshot:
    https://s3.amazonaws.com/fvd-data/notes/168674/1428499404-aUQ6ng/screen.png

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 14:14

    Hello,

    In this case you need edit the file et-styles.php (line 410) in the directory wp-content/themes/idstore.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 14:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 14:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 14:06

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.
    Where do you want the Facebook Like box to be displayed on your home page (what section of the page)?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 13:57

    Hello,

    Please take our apologies but this requires additional customization which isn’t for free.
    Unfortunately our developers are unable to assist on the customization due to a lot of work with themes updates.
    We’re sorry for the inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 13:49

    Hello,

    Please try to use this code in custom.css file:

    @media only screen and (max-width: 979px) and (min-width: 768px) {
    .banner img {
      height: 340px !important;
    }}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 13:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 13:24

    Hello,

    1. The file will be overwritten after theme update, so you can create a child theme and copy that file in there.
    Also you can try this solution:
    http://webplantmedia.com/starter-themes/wordpresscanvas/how-to-remove-all-image-titles-when-hovering-over-pictures-in-site/

    2. Add this code in custom.css file:

    .wpb_single_image img {
        border: 10px solid #E5E5E5 !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 12:35

    Hello,

    Please view the screenshot:
    http://storage2.static.itmages.com/i/15/0408/s_1428492548_5361227_9d7e25ad0a.png
    The changes have taken effect. Please try to check in another browser.
    “Checkout” text can be translated in the .po file in wp-content/themes/idstore/languages directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 12:28

    Hello,

    The problem was you didn’t add class “container” to your front page in the text editor as shown in our documentation: https://www.8theme.com/demo/docs/idstore/index.html#!/demo_data_installation , so I’ve added this code:
    <div class="container">
    Please clear browser cache and check Home page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 11:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 8, 2015 at 11:56

    Hello,

    I’ve checked that product and it’s shown as “In stock”, even after adding to cart.
    Please check screenshot
    https://s3.amazonaws.com/fvd-data/notes/168674/1428490369-fqFIQ8/screen.png

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 17,821 through 17,850 (of 31,382 total)
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