Forum Replies Created

Viewing 30 posts - 17,611 through 17,640 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 09:57

    Hello,

    Please try to add this code in style.css of your child theme:

    .payment_methods p {
        margin-left: 0px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 09:34

    Hello @Katya,

    Please check it attentively. The text is written in the file wp-content/themes/woopress/woocommerce/loop/sale-flash.php on line 32.
    If you still can’t find it please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 09:20

    Hello,

    Disable “Hard Crop” in Woocommerce > Settings > Products tab > Display > Product Images and regenerate thumbnails after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 09:15

    Hello,

    As you can see from webpage test http://www.webpagetest.org/result/150414_XP_DYX/ slow loading is caused by images. You need optimize them.
    You can speed up the site following the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 09:13

    Hello,

    I’ve resaved the category http://www.sunkenbooty.com/product-category/apparel/mens/t-shirts/ and it’s working now.
    Please clear browser cache and check it. Also please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:52

    Hello,

    Please add this code in custom.css file:

    .slider-container.sidebar-slider-flex .slide-item .product .product-name {
      display: none;
    }

    To change font use this code:

    .main-nav .menu > li > a, .page-heading h1 {
        font-family: Open Sans !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:48

    Hello @poissonplume,

    We’re sorry for a delay.
    We’ve forwarded this issue to our developers and it will be fixed in the next theme update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:30

    Hello,

    You can only create your own footer with widgets as described in our documentation:
    https://www.8theme.com/demo/docs/blanco/index.html#!/widgets > The First, Secont, Third, Fourth Footer Widget Area.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:28

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:10

    Hello,

    If you’re using WP-eCommerce plugin for your shop please refer to this section of our documentation:
    https://www.8theme.com/demo/docs/blanco/index.html#!/wp_e_commerce_settings

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:06

    Hello,

    Please check the section in Theme Options > Single Product Page > Right Sidebar.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 14, 2015 at 08:02

    Hello,

    Unfortunately in this case you have to add the code in CSS block of Visual Composer editor for each post.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 19:48

    Hello,

    Please show a screenshot what you want to modify.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 19:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 19:00

    Hello,

    You shouldn’t worry about it. We modified some woocommerce files in the directory wp-content/themes/woopress/woocommerce and old version can be written in the files, but it won’t affect your site. So you can be calm and hide that message.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:58

    Hello,

    We’re glad you’ve found the solution.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:55

    Hello,

    Sorry for a delay.
    Some plugin is causing the issue.
    I’ve disabled 3rd-party plugins and custom tab is working now.
    Please check the product “Cuddling Washing Gel” and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:43

    Hello,

    Please check at your host if any cache extension is enabled for your site.
    Sorry, but this is not a theme issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:40

    Hello,

    Please add this code in custom.css file:

    .white-popup-block .checkbox-label {
     display: none;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:37

    Hello,

    I’ve checked Google maps and they are working in Firefox.
    Please clear browser cache and check once more.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:35

    Hello @Pod9,

    To change menu font and color use this code in custom.css file:

    .menu > li a {
        font-family: "Roboto";
        font-size: 12px;
        color: red !important;
    }

    Write your own values.
    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    To change header background color use this code:

    header {
      background-color: green;
    }

    To change width of the fixed header add the following code in custom.css:

    .fixed-header-area {
        left: none !important;
        width: 94.8% !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:21

    Hello,

    Download the plugin http://www.woothemes.com/woocommerce/ and replace old plugin version with a new one via FTP in the directory wp-content/plugins. Remove old “woocommerce” folder and upload a new plugin folder.
    Don’t forget to create a back up before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:18

    Hello,

    Please provide us with wp-admin panel credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:17

    Hello,

    Could you please clarify with more details what issues you’re experiencing with footer and header?
    Also please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 18:15

    Hello,

    Are you talking about Contact form of the theme or Woocommerce emails of orders?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:46

    Hello @Almantas,

    Sorry, but all content can’t be installed. It’s created on our demo just for presentation.
    If you want you can recreate some pages with Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:44

    Hello,

    Try to add this code in functions.php file of the parent theme or your child theme:

    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 );
    add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 15 );

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:37

    Hello,

    You need copy the edited piece of code to functions.php file in the child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:36

    Hello,

    As I see the text is displayed properly.
    Could you please provide us with a screenshot how you want to align the text?

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 17,611 through 17,640 (of 31,382 total)
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