Forum Replies Created

Viewing 30 posts - 17,641 through 17,670 (of 31,382 total)
1 2 3 … 588 589 590 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:34

    Hello,

    Please check this service for sites load test: http://www.webpagetest.org/result/150413_CD_103T/
    As you can see slow loading is causing by images. You should optimize them.

    Thank you.
    Regards,
    Eva Kemp.

    #56594 Copied In reply to: Website Loading speed
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:30

    Hello,

    Do you mean image isn’t loading when clicking the lightbox icon?

    Regards,
    Eva Kemp.

    #56592 Copied In reply to: Featured Image gives error on clicking
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #56590 Copied In reply to: background in footer
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:25

    Hello @TeeDev,

    You’re welcome.

    Regards,
    Eva Kemp.

    #56589 Copied In reply to: Product Page Banner no displaying
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:20

    Hello,

    In this case your images should have such original dimensions 1425px × 1900px.
    Sorry, but as now your images are small in sizes, they won’t be shown properly in lightbox for full width.

    Regards,
    Eva Kemp.

    #56586 Copied In reply to: Lightbox image dimensions
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 17:14

    Hello,

    “Tracking code” and “Subtotal” can be translated in .po file in the directory wp-content/plugins/woocommerce/i18n/languages (http://docs.woothemes.com/document/woocommerce-localization/ > Translating with PoEdit).
    To translate “of” in lightbox you need find it in wp-content/themes/legenda/js/plugins.js (line 3019). Please open it with text editor and search for %curr% of %total%.

    Regards,
    Eva Kemp.

    #56584 Copied In reply to: Translation (WPML)
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:56

    Hello,

    You need create framework folder in the child theme directory and copy modified vc.php file in there. Please read in the article:
    http://codex.wordpress.org/Child_Themes > Referencing / Including Files in Your Child Theme

    Regards,
    Eva Kemp.

    #56583 Copied In reply to: Visual Composer customization
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:53

    Hello,

    Please provide us with a direct link where you see a blank page.

    Thank you.
    Regards,
    Eva Kemp.

    #56582 Copied In reply to: Urgent Checkout Issue.. Checkout Gone
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:51

    Hello,

    Could you please show a screenshot what you want to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    #56581 Copied In reply to: Modify Upsell display option
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:45

    Hello,

    1. Do you have “jewellery” and “Vulcan Collaboration” pages created?
    What pages you want them to redirect to?

    2. I’ve checked “Watches” menu item and it’s linked to the page “Watches”. Please check it.

    3. Please provide us with wp-admin panel and FTP credentials in Private Content.

    4. You can find the solution how to make layers responsive at this link:
    https://theme.co/x/member/forums/topic/revolution-slider-responsive-text/

    Regards,
    Eva Kemp.

    #56579 Copied In reply to: Linking pages to product page and contact form
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:28

    Hello,

    Please try this solution:
    https://www.8theme.com/blog/clearing-facebooks-share-cache/

    Thank you.
    Regards,
    Eva Kemp.

    #56576 Copied In reply to: Facebook share from page product
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:27

    Hello,

    Please check in wp-admin panel if any tags or categories with the same name are created.
    It may cause the problem.

    Thank you.
    Regards,
    Eva Kemp.

    #56575 Copied In reply to: used page name
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:25

    Hello @Jonasurs,

    Thank you for your notification.
    We’ll fix this issue in future update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #56574 Copied In reply to: Issue using parallax effect / responsiveness
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:22

    Hello @gorilladesign,

    Please update the theme to the latest version as well as the required plugins https://www.8theme.com/download-plugins/ .
    Create a back up of your files and database before update.
    How to update theme you can watch in our video tutorial:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    #56571 Copied In reply to: Nothing happens when visitor clicks Add to Cart button
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:19

    Hello,

    I’ve disabled Envato plugin and your site is working now.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #56569 Copied In reply to: theme isn't working
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:16

    Hello,

    You need upload your own size guide image in Blanco Theme Settings.
    Sorry but we don’t provide size guide images with the theme.

    Regards,
    Eva Kemp.

    #56567 Copied In reply to: Display portfolio page, edit banner under layer slider, and edit footer
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:12

    Hello,

    We’re very sorry, but our developers delayed a new release because of some issues with other themes.
    TheLeader is almost ready and it requires a bit of testing.
    It should be produced in a week.

    Please take our apologies.
    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    #56565 Copied In reply to: theme update 1.8
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:09

    Hello,

    You can add margin values for the rows in Visual Composer editor:
    http://storage2.static.itmages.com/i/15/0413/h_1428937672_7815756_45675b6ddc.png

    Please try it.

    Regards,
    Eva Kemp.

    #56563 Copied In reply to: Mobile menu & Sub menu not working properly
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 16:01

    Hello,

    Please add this code in custom.css file:

    a.button.etheme_add_to_cart_button.product_type_variable {
  background-color: #2D8DC9;
}
    .product-grid .product-name-price {
  text-align: center !important;
}
.carousel .product-grid .product-name-price {
  width: 190px !important;
}

    Regards,
    Eva Kemp.

    #56561 Copied In reply to: Change Colour of SELECT OPTIONS box
    Avatar: Eva
    Eva Kemp
    Participant
    April 13, 2015 at 15:48

    Hello,

    You’re using old theme version.
    Please update it to 3.7 version. Before update you need remove “woocommerce” folder in the directory wp-content/themes/idstore. It’ll be reuploaded with a new version. Also don’t forget to create a back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    #56557 Copied In reply to: Shopping cart items are too big and heading are not aligned.
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 16:12

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #56462 Copied In reply to: Change column widths on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:50

    Hello,

    Then add this code in custom.css file:

    .post-images ul.slides {
    display: none !important;
}

    Regards,
    Eva Kemp.

    #56460 Copied In reply to: Pinning to Pinterest not working
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:38

    Hello,

    You should create it in the directory wp-content/themes/royal.

    Regards,
    Eva Kemp.

    #56459 Copied In reply to: The rectangle before the ckeck out button is not well – displayed
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:37

    Hello,

    Please update the required plugins to the latest versions. You can download them from this link: https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    #56458 Copied In reply to: Search function in top bar not working
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:22

    Hello,

    We’ll try to create such thread in the nearest future.
    Meantime you can send your translation files via our contact form https://www.8theme.com/contact-us/ .

    Thank you.
    Regards,
    Eva Kemp.

    #56455 Copied In reply to: Newsletter Widget on Chrome and IE 11
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:20

    Hello,

    I’ve updated Visual Composer plugin.
    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    #56454 Copied In reply to: Mobile menu & Sub menu not working properly
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:06

    Hello,

    Thank you for feedback!
    We really appreciate it.

    Have a nice day.

    Regards,
    Eva Kemp.

    #56452 Copied In reply to: How to set Page Title section font settings?
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:04

    Hello,

    As I see “Add to Cart” button is under the price.
    Do you want to place it beside the price?

    Regards,
    Eva Kemp.

    #56451 Copied In reply to: Delete pop-up link on thumbnails
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 15:01

    Hello,

    You need use WPML plugin http://wpml.org/ to create multilingual site.
    You can speed up the site following the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/

    Thank you.
    Regards,
    Eva Kemp.

    #56449 Copied In reply to: WooPress Arabic website
    Avatar: Eva
    Eva Kemp
    Participant
    April 12, 2015 at 14:59

    Hello,

    3. Try to use this code:
    .menu-wrapper {border: none !important;}

    4. Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #56448 Copied In reply to: some questions
  • 1 2 3 … 588 589 590 … 1,045 1,046 1,047
    Viewing 17,670 results - 17,641 through 17,670 (of 31,382 total)
Viewing 30 posts - 17,641 through 17,670 (of 31,382 total)
1 2 3 … 588 589 590 … 1,045 1,046 1,047

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