Header and Footer - by firefly-wp - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

  • Avatar: firefly-wp
    firefly-wp
    Participant
    April 13, 2015 at 17:51

    So I’m trying to update our site using the theme versions available. Problem is that the header and the footer are not updating properly. Are these something I have to manually change on my own?

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 13, 2015 at 18:17

    Hello,

    Could you please clarify with more details what issues you’re experiencing with footer and header?
    Also please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: firefly-wp
    firefly-wp
    Participant
    April 13, 2015 at 20:54

    Issue is that whenever we go into the back end choose another other header or footer, click save. The changes are not being reflected on the back end.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 14, 2015 at 08:26

    Hello,

    You use a lot of third-party plugins.
    Please try to disable third-party plugins, very likely one of them caused issue.

    Regards,
    Robert Hall.

    Avatar: firefly-wp
    firefly-wp
    Participant
    April 14, 2015 at 14:56

    Thanks issue was with Video Manual for WordPress SEO by Yoast just so you know. Thanks!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 14, 2015 at 15:02

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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