This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Robert Hall
So I’m trying to update our site using the theme versions available. Problem is that the header and the footer are not updating properly. Are these something I have to manually change on my own?
Hello,
Could you please clarify with more details what issues you’re experiencing with footer and header?
Also please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Issue is that whenever we go into the back end choose another other header or footer, click save. The changes are not being reflected on the back end.
Hello,
You use a lot of third-party plugins.
Please try to disable third-party plugins, very likely one of them caused issue.
Regards,
Robert Hall.
Thanks issue was with Video Manual for WordPress SEO by Yoast just so you know. Thanks!
Hello,
You’re welcome!
Regards,
Robert Hall.
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