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Viewing 30 posts - 17,101 through 17,130 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:47

    Hello,

    I’ve checked the product “Signature Logo Snapback Hat” and image has been fully loaded from the first time, no need to reload a page required. Please check it in another browser and other Internet provider.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:42

    Hello,

    That message doesn’t effect your site at all. You can hide it.
    Sorry, but we can’t replicate the issue you described, all reviews are shown:
    https://s3.amazonaws.com/fvd-data/notes/168674/1429803654-kUPSPe/screen.png

    Please try to check the site in another browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:33

    Hello,

    1. Try to use this code in custom.css file:
    .header-type-8 .menu-wrapper .menu-main-container > ul {height: 40px !important;}

    2. Please add this code in custom.css file:

    .menu .nav-sublist-dropdown ul > li > a {
     padding: 20px 20px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:17

    Hello,

    Please take our apologies, we’d like to help you but we can’t replicate the issue from our side:
    http://storage1.static.itmages.com/i/15/0423/s_1429801899_2623480_7657722a56.png
    We tested the site on iPhone 6 and didn’t see any problems, all content was loaded fine.
    Please check the site on other Apple devices.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:06

    Hello,

    As an example I’ve create color attribute in wp-admin panel > Products > Attributes and added “red” and “black” colors for it. Please check wp-admin panel > Products > Attributes.
    Then I’ve created a test product “Variable test product”, marked it “variable product” and added Color attribute: http://storage1.static.itmages.com/i/15/0423/h_1429800893_7730524_26422d09aa.png
    If attributes are created they will appear automatically when you click in “Value(s):” field:
    http://storage3.static.itmages.com/i/15/0423/h_1429801007_4187524_3bc232b26c.png
    Then click “Save Attributes” button.

    After that I’ve added variations:
    http://storage3.static.itmages.com/i/15/0423/h_1429801255_7165292_aca4464a6f.png , set price for “black color” variation http://storage2.static.itmages.com/i/15/0423/h_1429801382_8058551_a3ca149677.png , the same was done for “red color”. After that save the product.

    Please check how “Variable test product” is created in wp-admin panel > Products.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 15:41

    Hello,

    I’ve recreated the page. Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:55

    Hello @xrxdsgn,

    Please provide us with wp-admin and FTP credentials in Private Content and describe step by step what problems you’re experiencing.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:53

    Hello,

    You need edit the file wp-content/themes/royal/framework/theme-functions.php (from line 1039 to 1105 and add your code in that section).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:49
    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:43

    Hello,

    Modal box element can’t be added inside of the Banner element, so I had to copy the code of Modal Box shortcode and inserted it in Banner element in “Banner Mask Text” section.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:24

    Hello,

    Please give us correct wp-admin panel credentials as well for the site http://www.classicaladdiction.com/beaux-artes .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:17

    Hello,

    Please give us FTP username to be able to connect to check captcha issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:15

    Hello,

    Notifications should be displayed in wp-admin panel > Plugins under each plugin that requires update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:12

    Hello,

    To hide sidebar on mobile use this code in custom.css file:

    @media (max-width: 480px) {.sidebar-position-left.responsive-sidebar-bottom .sidebar-right {
        display: none !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:09

    Hello,

    You shouldn’t worry about that notice. It won’t affect your site. Some files were modified in the directory wp-content/themes/legenda/woocommerce and old version can be written in the files, but it doesn’t affect site work at all. So you can be calm.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 14:03

    Hello,

    You need remove the code < ?php do_action( 'woocommerce_cart_collaterals' ); ?> in the file wp-content/themes/legenda/woocommerce/cart/cart.php on line 162. After that check Cart page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:58

    Hello,

    Please provide us with a direct link where the issue persists and show a screenshot what exactly you want to change.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:57

    Hello @xrxdsgn,

    Are you experiencing any issues?
    Please describe them with details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:56

    Hello @WaniCreative,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:55

    Hello,

    Sorry, but we can’t guarantee full compatibility of all 3rd-party plugins with the theme. You have to look for a plugin yourself.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:53

    Hello,

    I’ve reuploaded slides. Please check the slider now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:46

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 767px) {.back-to-top.hidden-phone.hidden-tablet {
      display: block !important;
    }}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 13:29

    Hello,

    Please give us access to all site directories and not only to the theme directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 12:44

    Hello,

    I’ve added this code in custom.css file in Appearance > Editor:

    img.wp-post-image {
        height: auto !important;
    }

    Please clear browser cache and check single product pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 12:32

    Hello,

    As I see you have only Russian translation in the directory wp-content/themes/woopress/languages, but you need also create Spanish translation as described in the instruction:
    https://www.8theme.com/demo/docs/woopress/#!/1_how_to_translate
    Then add the code $locale='es_ES'; in wp-config.php file.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 12:27

    Hello,

    In Posts Grid settings you can set “1” for “Grid elements per row” and only 1 post will be shown in a row, so they will be displayed one after the other.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 12:22

    Hello,

    Please take our apologies for a delay.
    You’ve been replied in other topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 12:21

    Hello,

    Sorry for a delay. I’ve checked the site and it’s working fine:
    http://storage1.static.itmages.com/i/15/0423/s_1429787961_6837032_4b3a2f36ec.png
    Please try to check it with another Internet provider.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 11:50

    Hello,

    As I see “print” icon is already shown on “OUR TERMS & CONDITIONS” page.
    Did you find the solution?

    Regards,
    Eva Kemp.

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Viewing 30 posts - 17,101 through 17,130 (of 31,382 total)
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