This topic has 27 replies, 5 voices, and was last updated 8 years, 12 months ago ago by Eva Kemp
Hi, i seem to have an issue at checkout. the shipping calculation on the right is not longer radio checking the shipment type (so even when you pick the one you want, you cant see it as the little check button isnt there!)
And now it seems to have an additional strip along the bottom of the page which IS showing the shipping calculation etc.
I havent seen this before and i dont like it, its confusing.
Can you tell me whether this is something i have done wrong or checked on the site somewhere? or if this is happening due to another plugin?
It seemed to happen after i updated wordpress 🙁
Image so you can see my issue
Hello
Please provide us with wp-admin and ftp cedentials to your site.
With best regards
Brian Johnson
Okay see below
Please provide us with ftp credentials as well.
With best regards
Brian Johnson
okay below
Hello,
as we can see – you are using third-party plugin ‘WooCommerce TM Extra Product Options’ for cart shipping options. This plugin is not supported by our theme so we recommend you to contact its developer for assistance.
In addition You can add following code in custom.css file to remove second cart totals
.woocommerce > .cart_totals{
display: none;
}
Regards,
Stan Russell.
Thank you, i will have to do that. I did ask before purchasing the plugin and i was told that you could not test all plugins and i had to install at me own risk. Oh well
I again, is this also why the shipping method is not being checked? I just put that code in for now and the shipping is not being checked?
🙁
Hello
Please clarify your request with more details/ screenshots.
With best regards
Brian Johnson
It is one of the issues illustrated in the previous message. Image below
Please check your ftp credentials because we are unable to login.
You may also comment the code in the file wp-content/themes/legenda/woocommerce/cart/cart.php on line 162 and the issue should be fixed.
With best regards
Brian Johnson
Hi, everything is correct. i dont understand about < ?php do_action( ‘woocommerce_cart_collaterals’ ); ? what would i do with it?
Hello,
You need remove the code < ?php do_action( 'woocommerce_cart_collaterals' ); ?>
in the file wp-content/themes/legenda/woocommerce/cart/cart.php on line 162. After that check Cart page.
Regards,
Eva Kemp.
Hi, i did that and my entire site crashed!!
I have put it back now, did i do something wrong? What should i do now?
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Below 🙂
Hello
Sorry. We cannot login to ftp. See errors below:
below
Hello,
Sorry, but we still can’t log in.
Please reset FTP password.
Thank you.
Regards,
Eva Kemp.
I dont understand, its working fine for me, im logged in now!
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