Forum Replies Created

Viewing 30 posts - 17,071 through 17,100 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:46

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:42

    Hello,

    You need comment the code <?php do_action( 'woocommerce_cart_collaterals' ); ?> in the file wp-content/themes/woopress/woocommerce/cart/cart.php on line 174.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:40

    Hello,

    To create Size attribute you need create it in Products > Attributes section at first.
    Please do this as I’ve done for Color attribute:
    https://s3.amazonaws.com/fvd-data/notes/168674/1429817905-8nHRvm/screen.png
    https://s3.amazonaws.com/fvd-data/notes/168674/1429818011-SD4BQc/screen.png
    Then you’ll be able to select those variations in products editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:31

    Hello,

    No, if you’re using child theme you need add the code in style.css of the child theme folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:27

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:25

    Hello @TeeDev,

    I’ve set “Default state” as “Open” in FAQ element settings for contact form.
    Now it’s opened by default. Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:19

    Hello,

    You can create such page with help of Visual Composer editor:
    https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=4030510

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 20:15

    Hello,

    I’ve edited shortcodes.php file to change background color for captcha of the contact form.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 19:55

    Hello,

    Zoom effect isn’t working on your example page because original sizes of the image are 510px × 510px, which are too small. You should reupload the image with dimensions more than 800px.
    Try to disable 3rd-party plugins and check images titles after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 19:52

    Hello,

    You were suggested to update the theme. Do you want us to do this for you?
    Please create a back up of the files and database and provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 19:48

    Hello,

    Sorry, but if you change code for contact form it’ll be changed for both pages Contacts and Services.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 19:45

    Hello,

    Unfortunately there is no such tag.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:33

    Hello,

    Please clarify how we can replicate the issue.
    Also please check if it persists with default WordPress theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:31

    Hello,

    Try to use <br> tag where you want to add break-spacing.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:28

    Hello,

    Please add this code in custom.css file:

    .vc_button-2-wrapper a:hover {
      color: #463A2C!important;
      background-color: #9C7B52 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:23

    Hello,

    I’ve added this code in style.css of the child theme and the columns width is changed now:

    .products-list .product .product-details{
    width: 50% !important;
    }
    .products-list .product .product-image-wrapper{
    width: 45% !important;
    }

    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:20

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:17

    Hello,

    Have you already translated some part of the content?
    You need translate the theme as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
    Edit default.po file and then save it as “es_ES.po”, so with the prefix of your language.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 18:13

    Hello,

    The issue with logo has been fixed.
    Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 17:33

    Hello,

    You can try to reorder categories in Products > Categories.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 17:32
    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 17:26

    Hello,

    Sorry, but we still can’t log in.
    Please reset FTP password.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 17:18

    Hello,

    Please add this code in custom css block in Visual Composer editor on the Cart page:

    .wpb_alert-info {
        border-color: #EC2E67;
        background-color: #EC2E67;
    }

    http://storage1.static.itmages.com/i/15/0423/s_1429805834_8318527_5c6eb9a54e.png

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 17:07

    Hello,

    Please take our apologies for inconveniences.
    Those notices will be fixed in the next theme update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 17:04

    Hello,

    I’ve edited the code in custom.css file. Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:54

    Hello,

    We’re glad the issue has been fixed.
    If there are any questions feel free to contact us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:51

    Hello,

    Yes, we read your post.
    Please take our apologies but we can’t replicate the problem. Your site is loading fine on our side http://storage1.static.itmages.com/i/15/0423/s_1429801899_2623480_7657722a56.png . We also tested it on iPhone 6 and iPhone 5 devices.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2015 at 16:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 17,071 through 17,100 (of 31,382 total)
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