Total amount not updates after change of shipping

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: info@doxo.nl
    info@doxo.nl
    Participant
    April 5, 2015 at 21:36

    When a client chooses a different shipping methode the total amount is not instantly changed. So the client does not see the actual price he is going to pay. On the end the actual price is charged. Why is it like this?
    I’m considering to add a new plugin(WooCommerce MultiStep Checkout) to solve this.

    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    April 6, 2015 at 07:28

    Hello,

    As we can see – you are using outdated version of theme that does not support Woocommerce 2.3.5
    To fix this you need to update at least to version Version 1.7 from February 13, 2015.

    You can update theme according to this part of theme documentation: https://www.8theme.com/demo/docs/royal/index.html#!/installation_upgrade

    Regards,
    Stan Russell.

    Avatar: info@doxo.nl
    info@doxo.nl
    Participant
    April 23, 2015 at 18:28

    Her are the credentials
    Please be carefull. The site is live.
    I’m using a child theme

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2015 at 19:52

    Hello,

    You were suggested to update the theme. Do you want us to do this for you?
    Please create a back up of the files and database and provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: info@doxo.nl
    info@doxo.nl
    Participant
    June 6, 2015 at 12:02

    Done. Now there is still no refresh on the final checkoutpage when the customer decides to change from shipping to picking up in the store.

    And why are there still out of date errors in Woocommerce
    royal/woocommerce/archive-product.php, 
    royal/woocommerce/cart/cart-empty.php, 
    royal/woocommerce/cart/cart-totals.php versie 2.1.0 is verouderd. De core versie is 2.3.6, 
    royal/woocommerce/cart/cart.php versie 2.1.0 is verouderd. De core versie is 2.3.8, 
    royal/woocommerce/cart/cross-sells.php, 
    royal/woocommerce/cart/mini-cart.php, 
    royal/woocommerce/cart/shipping-calculator.php, 
    royal/woocommerce/checkout/form-billing.php, 
    royal/woocommerce/checkout/form-checkout.php versie 2.0.0 is verouderd. De core versie is 2.3.0, 
    royal/woocommerce/checkout/form-shipping.php, 
    royal/woocommerce/checkout/review-order.php versie 2.1.8 is verouderd. De core versie is 2.3.0, 
    royal/woocommerce/content-product.php, 
    royal/woocommerce/content-product_cat.php, 
    royal/woocommerce/content-single-product.php, 
    royal/woocommerce/content-widget-product.php, 
    royal/woocommerce/global/breadcrumb.php versie 2.2.0 is verouderd. De core versie is 2.3.0, 
    royal/woocommerce/global/form-login.php, 
    royal/woocommerce/global/quantity-input.php, 
    royal/woocommerce/global/wrapper-end.php, 
    royal/woocommerce/global/wrapper-start.php, 
    royal/woocommerce/loop/add-to-cart.php, 
    royal/woocommerce/loop/loop-end.php, 
    royal/woocommerce/loop/loop-start.php, 
    royal/woocommerce/loop/no-products-found.php, 
    royal/woocommerce/loop/pagination.php, 
    royal/woocommerce/loop/sale-flash.php, 
    royal/woocommerce/myaccount/form-edit-address.php, 
    royal/woocommerce/myaccount/form-login.php, 
    royal/woocommerce/myaccount/my-address.php, 
    royal/woocommerce/myaccount/my-orders.php, 
    royal/woocommerce/order/order-details.php versie 2.2.0 is verouderd. De core versie is 2.3.0, 
    royal/woocommerce/single-product/add-to-cart/simple.php, 
    royal/woocommerce/single-product/product-image.php, 
    royal/woocommerce/single-product/product-thumbnails.php versie 2.0.3 is verouderd. De core versie is 2.3.0, 
    royal/woocommerce/single-product/related.php, 
    royal/woocommerce/single-product/sale-flash.php, 
    royal/woocommerce/single-product/short-description.php, 
    royal/woocommerce/single-product/tabs/tabs.php, 
    royal/woocommerce/single-product/up-sells.php, 
    royal/woocommerce/single-product-reviews.php versie 2.1.0 is verouderd. De core versie is 2.3.2, 
    royal/woocommerce/single-product.php

    Avatar: Eva
    Eva Kemp
    Support staff
    June 8, 2015 at 09:37

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Or give us wp-admin and FTP credentials and we’ll update the theme for you.

    Thank you.
    Regards,
    Eva Kemp.

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