Forum Replies Created

Viewing 30 posts - 16,621 through 16,650 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:39

    Hello,

    Please add this code in custom.css file:

    .owl-carousel .owl-item {
        padding-left: 10px !important;
        list-style: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:36

    Hello,

    Unfortunately there is no such feature in the theme. You may try to use some plugin or contact Woocommerce team as products pages are configured by them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:33

    Hello,

    Please add this code in custom.css file:

    .vc_gitem-zone {
     height: 220px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:27

    Hello,

    Did you make any changes in the theme files?
    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:26

    Hello,

    Unfortunately there is no such feature in the theme. You may try to use some plugin to achieve what you want.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:23

    Hello,

    Please read our documentation how to install demo data:
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:18

    Hello,

    The link you provided in private content gives 404 error. Please provide us with correct url and FTP credentials for the site http://www.classicaladdiction.com.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2015 at 08:13

    Hello,

    Are you getting any errors?
    We just recommend you to make any changes in theme files in a child theme http://codex.wordpress.org/Child_Themes not to lose modifications after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 10:00

    Hello,

    Please check with your host what php version you use for the site.
    It must be at least 5.3 version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:58

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:56

    Hello,

    As I see color of menu items is black.
    Do you want to change header background color?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:54

    Hello,

    Please try to check it with another browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:53

    Hello,

    Please use this code in custom.css file:

    .product-information .menu-social-icons {
     padding-top: 20px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:51

    Hello,

    We’re glad the issue has been fixed.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:50

    Hello,

    Please read our documentation how to create registration link:
    https://www.8theme.com/demo/docs/royal/#!/4_registration_page

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:48

    Hello,

    Please clarify what you want to modify in the image.
    Also provide us with wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:42

    Hello,

    Did you check Spam folder in your email account?
    Emails might be sent there.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:40

    Hello,

    Please provide us with wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:37

    Hello,

    Please use this code in custom.css file:

    .ult_activate {
     display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:35

    Hello,

    Unfortunately logo can’t be added for Shop page only.
    You can add it in Theme Options > Header.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:31

    Hello,

    Sorry but you should contact your host concerning this question as we don’t provide hosting support.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:29

    Hello,

    What do you mean “messed up”?
    As I see images are shown fine, but they are close to each other. Do you want to add some space between images?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:23

    Hello,

    As I see footer isn’t shown as well as sidebar on Checkout page.
    Did you resolve the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:22

    Hello,

    We can’t get to wp-admin panel, just to “My account” page.
    Please give us permissions to access the admin panel and provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:20

    Hello,

    You need make style modifications in the file custom.css.
    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
    Please add this code in custom.css:

    .header-type-7 .header .tbs span {display: none !important;}
    .menu > li > a {
     font-size: 15px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:17

    Hello,

    We can’t access wp-admin panel. The provided credentials give access to “My Account” page only. How can we log in to wp-admin panel directly?
    Did you update Essential Grid plugin to the latest version https://www.8theme.com/download-plugins/ ?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:13

    Hello,

    You were told in the email how to import the file.
    Go to wp-admin panel > Tools > Import > WordPress and import the file. Check Download and import file attachments and press Submit button.
    After that “LookBook” page will appear in wp-admin panel > Pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2015 at 09:11

    Hello,

    We’ve taken your notification to our account and will try to optimize theme in future updates. Concerning the plugins we can’t make any modifications to them because we didn’t create them.
    We have the right to build them into our theme as we purchased the Extended License for each of these plugins.
    Please take our apologies.
    Thank you for understanding.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 16,621 through 16,650 (of 31,382 total)
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