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I get no email notifications - by Royalty

This topic has 5 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: Royalty
    Royalty
    Participant
    May 1, 2015 at 20:46

    Hello,
    since a few weeks, I dont get no emailnotifications from this forum, altough I always check the box “Notify me of follow-up replies via email”. My mailaddress is correct and I have enough space in my mailbox. Any ideas why it stopped sending mails?

    #61033 Copied
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 3, 2015 at 09:42

    Hello,

    Did you check Spam folder in your email account?
    Emails might be sent there.
    Please check.

    Regards,
    Eva Kemp.

    #61127 Copied
    Avatar: Royalty
    Royalty
    Participant
    May 5, 2015 at 13:28

    Yes, I’ve checked the spam folder, no mails..I always get your newsletters but no forum notifications.

    #61714 Copied
    Avatar: Royalty
    Royalty
    Participant
    May 11, 2015 at 13:27

    I have changed my mailadress but I still get no notifications. My mail account is configured right and I get notifications from all other forums where I am registered, but not from your forum. Any ideas why?

    #63152 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 11, 2015 at 13:38

    Hello,

    Please take our apologies. We’ll investigate this issue as soon as possible.

    Regards,
    Eva Kemp.

    #63156 Copied
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