Forum Replies Created

Viewing 30 posts - 16,291 through 16,320 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 11:02

    Hello,

    Please ask your host to increase upload_max_filesize and post_max_size functions at least to 50M. After that try to import slider archive and update portfolio project.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:58

    Hello,

    For further investigation please ask your host to check mail logs if there are any errors or warning messages. Some notices should be written in logs why emails can’t be delivered.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:56

    Hello,

    Unfortunately WPML isn’t free. You have to buy it.
    You can remove that languages adding empty Text widget into “Place in header top bar” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:54

    Hello,

    You need add Text widget with the content <img src="YOUR_PATH_TO_IMAGE"> into the “Footer Links” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:44

    Hello,

    I’ve changed encoding to utf-8 in theme-functions.php. Please test email again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:37

    Hello,

    There may be some problem on a server. You need check mail logs for your site. Please contact your host and ask them to investigate it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:28

    Hello,

    1. In wp-admin panel go to Visual Composer > General Settings > Content types and select all content types (or if you use old VC version go to Settings > Visual Composer > General Settings). Then VC editor will appear in static blocks.

    2. You can recreate footer as described in the documentation https://www.8theme.com/demo/docs/royal/index.html#!/9_footer but use your own widgets and write your content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:24

    Hello,

    Please provide us with correct wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:21

    Hello,

    As I see the slider is shown fine. Could you please show a screenshot what issue you’re experiencing?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:16

    Hello,

    We were able to connect to FTP but we still can’t get access to wp-admin panel.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 10:12

    Hello,

    As I see you have cache enabled for your site. The changes may be invisible because of cache. Please contact your host and ask them to clear cache for your site on a server.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 09:56

    Hello,

    Do you use registration form via Register link or via Sign In link at the top?
    Please provide us with wp-admin and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 09:48

    Hello,

    Unfortunately we still can connect nor to wp-admin panel neither to FTP.
    Please check the credentials and provide us with correct link to wp-admin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 09:14

    Hello,

    Sorry but your query is a bit unclear.
    Could you please show a screenshot what you’d like to change?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 09:10

    Hello,

    Did you change logo in Theme Options > Header? If so you need follow this instruction to resolve the issue:
    https://www.8theme.com/blog/clearing-facebooks-share-cache/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 09:05

    Hello,

    1. Go to Theme Options > Products Page Layout > Hidden sidebar > set to “Off”.

    2. To remove banner go to Theme Options > Shop > Product Page Banner and clear the content in the editor.
    Don’t forget to click “Save”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 09:00

    Hello,

    Please try to use this code in custom.css file:

    .st-content-inner {
      background-color: black !important;
    }

    Write your color value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:56

    Hello,

    As I see the text in the search form is translated:
    http://storage3.static.itmages.com/i/15/0508/h_1431071677_3545202_7c73b31a09.png

    Please clear browser cache and check once more.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:53

    Hello,

    Please try to use this code:

    .swiper-wrapper {
     padding-left: 0px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:49

    Hello,

    2. Could you please write the text in English that you can’t find?
    3. As I see such letters are shown: http://storage2.static.itmages.com/i/15/0508/h_1431071069_4744698_150f200f13.png
    4. Add this code in custom.css file:

    .products-page-cats {
     display: none;
    }
    .products-grid .product-title {
       padding-top: 20px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:41

    Hello,

    The files are reloaded each time for a new visitor on your site to have new captcha files for a new registration. If you don’t want it captcha can be removed from registration and contact forms.
    Please let us know how you’d like to proceed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:37

    Hello,

    Please take our apologies but we can’t guarantee proper import of portfolio projects from other theme. You may try to convert them to pages and then import to our theme via Tools > Import in wp-admin panel. Other way is to recreate your projects with our Portfolio in wp-admin panel > Portfolio section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:33

    Hello @dimakoren,

    Have you tried solutions described in the article https://managewp.com/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings ?
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:32

    Hello,

    As I see you entered email address as email@your_domain.com in Woocommerce > Settings > Email tab. You should check mail logs on a server with your host, so please contact them and ask them to investigate the issue. Also check if php mail is enabled for your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:26

    Hello,

    If you want to have multilingual site you need use WPML plugin http://wpml.org/ . It’s fully compatible with the theme.
    You can change background color for the hidden top panel area using this code in custom.css:

    .top-panel {
     background-color: white !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:18

    Hello,

    To make photo smaller you can enable sidebar on Blog page, go to Pages > Blog > select Sidebar Position in the “Page Layout” box on the right side. Then go to Theme Options > Blog Layout > Sidebar Position > select the position of sidebar.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 8, 2015 at 08:12

    Hello,

    Thank you for understanding.
    If there are any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2015 at 19:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2015 at 19:28

    Hello,

    The link to wp-admin panel redirects to http://portmarks.de/rfofen .
    Please provide us with correct url and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2015 at 19:26

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 16,320 results - 16,291 through 16,320 (of 31,382 total)
Viewing 30 posts - 16,291 through 16,320 (of 31,382 total)
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