As I see you entered email address as email@your_domain.com in Woocommerce > Settings > Email tab. You should check mail logs on a server with your host, so please contact them and ask them to investigate the issue. Also check if php mail is enabled for your site.
The regular register form works (wordpress) though, and I tried several different email accounts….I even tried reinstalling the theme…I have many other sites on the server but have never had a problem.
What else can I do to troubleshoot aside from checking if my server is enabled for php mailer?
I checked with my host provider (Go Daddy) they confirmed that php mailer IS ENABLED.
Again, the regular wordpress registration form sends emails properly but not the woocommerce one. The “Forgot password” doesnt send passwords either..which is weird..
I even installed a completed clean install of the theme and still no luck. Tried to deactivate all the plugins too with no luck. The registration form and forgot password forms just dont work via the theme.
This is the host’s reply regarding mail logs
A review of the account shows that we cannot provide the logs. However, I have narrowed it down to two options. A) the code is incorrect on the application side. The other option is that the theme is using an incorrect relay service. If the code is trying to send via SMTP, you must us our relay server which is hosting-relay.secureserver.net. Other wise it must use mail() function so you will need the developer to verify the services.
I’ve checked this issue with default WordPress theme and it persists there too.
As both forms are configured by Woocommerce team you have to contact their support concerning this problem.
Please ask them to check register form with Twenty Fifteen theme.
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