I have a few questions… – part 2

This topic has 21 replies, 4 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: julija
    julija
    Participant
    May 7, 2015 at 17:50

    I have some problems that no one knows how to fix them. Is there a chance for you to help me – I would like to pay for your help. See below

    Please, contact administrator
    for this information.
    20 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2015 at 18:44

    Hello,

    1. I’ve checked both products and Shipping information is shown for both:
    http://storage3.static.itmages.com/i/15/0507/h_1431019907_1684583_8bd2b2f151.png
    Try to clear browser cache and check again.

    2. You need edit the files in the directory wp-content/plugins/woocommerce/templates/emails/ and select a file due to order type.

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    May 7, 2015 at 20:21

    Eva, thank you for your help.

    Please, contact administrator
    for this information.
    Avatar: julija
    julija
    Participant
    May 7, 2015 at 22:13

    4. How can I remove this categories -> http://i59.tinypic.com/2qi4cux.png

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 08:40

    1. i fixed it 🙂

    Now just need help with 2, 3 and 4.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2015 at 08:49

    Hello,

    2. Could you please write the text in English that you can’t find?
    3. As I see such letters are shown: http://storage2.static.itmages.com/i/15/0508/h_1431071069_4744698_150f200f13.png
    4. Add this code in custom.css file:

    .products-page-cats {
     display: none;
    }
    .products-grid .product-title {
       padding-top: 20px;
    }

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 09:14

    2. It should be – ‘Vaši podatki’

    3. Yes, but something is wrong because other words in this email contains this letters but doesn’t show – so I needed to change letter č to c. If I use Č in this words than letter is missing. See here -> http://i62.tinypic.com/2vt1w0z.png

    Same happend on order page with word ‘Poštnina’ (shipping) – couldn’t use the letter š – so I changed this to s. See here -> http://i60.tinypic.com/2mqrhfo.png

    Thank you for your help!

    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2015 at 10:44

    Hello,

    I’ve changed encoding to utf-8 in theme-functions.php. Please test email again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Brian Johnson
    Brian Johnson
    Member
    May 8, 2015 at 10:58

    Hello

    1.Please provide us with link where we can see this word(‘Vaši podatki’)
    Regarding the email:
    Please try to change line 1645 in theme-functions.hhp:
    $headers .= "Content-Type: text/html; charset=ISO-8859-1\r\n"; to
    $headers .= “Content-Type: text/html; charset=UTF-8”;
    Regarding the fonts issue on pages:
    Please try to add following code into the Child theme functions.php:
    function google_webfonts() {
    wp_enqueue_style( ‘google-webfonts’, ‘http://fonts.googleapis.com/css?family=Open+Sans&subset=latin-ext’ );
    }
    add_action( ‘wp_enqueue_scripts’, ‘google_webfonts’ );

    With best regards
    Brian Johnson

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 11:31

    1. This word (‘Vaši podatki’) is in emails (processing order, completed order). You can see preview of the email: Woocommerce – Settings – Emails – WooCommerce Pretty Emails – Email Preview – Customer processing order template/Customer completed order template
    Eva changed encoding and now the letter š is missing -> http://i58.tinypic.com/xbmxk8.png
    Just tell me where is this word (which file) and I will fix it.

    Can’t find this file – theme-functions.php – where is located?

    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2015 at 12:12

    Hello,

    Could you please write the text “Vaši podatki” in English as it was written by default before your translation?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 12:16

    Your details

    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2015 at 12:22

    Hello,

    You can change that text in the file wp-content/plugins/woocommerce/includes/class-wc-emails.php on line 335.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 12:32

    Eva, thank you – found it. Looks ok. It seems like I just need to do what Brian suggested – just need to figure out how to make child theme 🙂

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 8, 2015 at 12:34

    Hello,

    Please read more here how to create Child Theme:
    https://codex.wordpress.org/Child_Themes

    Regards,
    Robert Hall.

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 12:50

    Thank you, I will wait for someone to fix this – it’s too much for me 🙂

    I promise..this is my last question! 🙂
    Can you please tell me where can I find this text in emails – which file?
    Subtotal:
    Shipping:
    Payment Method:
    Total:

    Avatar: Brian Johnson
    Brian Johnson
    Member
    May 8, 2015 at 12:56

    Do you mean text in backend admin in woocommerce settings?

    With best regards
    Brian Johnson

    Avatar: julija
    julija
    Participant
    May 8, 2015 at 13:06

    Text in email that customer gets – new order/processing order -> http://i60.tinypic.com/i7693a.png

    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2015 at 13:55

    Hello,

    You need edit the file wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php (lines 1744, 1758, 1811, 1817).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: julija
    julija
    Participant
    May 10, 2015 at 23:09

    Eva, thank you!

    How can I remove this text from cart (Allow, but notify customer)-> http://i60.tinypic.com/2jgmpx.png

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