Hello,
We can’t connect via FTP getting this error:
Response: 421 Home directory not available – aborting
Error: Could not connect to server
Please check the credentials or give is permissions to be able to access FTP account.
Regards,
Eva Kemp.
Hello,
We can’t connect via FTP getting this error:
Response: 421 Home directory not available – aborting
Error: Could not connect to server
Please check the credentials or give is permissions to be able to access FTP account.
Regards,
Eva Kemp.
Hello,
Do you mean you had slider on a home page, not banner?
As I see it’s shown:
http://storage1.static.itmages.com/i/15/0601/h_1433158963_1137624_f5a59c213a.png
Also zoom effect is working on a single product page.
Please clear your browser cache and check again or clarify your issues with more details.
Regards,
Eva Kemp.
Hello,
Please provide us with a site url to check it.
Regards,
Eva Kemp.
Hello,
I’ve checked php information on your server and php version is 5.2 that you’re using. Please view a screenshot:
http://storage4.static.itmages.com/i/15/0601/h_1433158424_5828857_f2d8a0a58b.png
So you need change php version to 5.3 or ask your host to do this.
After that theme will work properly.
Thank you.
Regards,
Eva Kemp.
Hello,
1. As I see quantity box is shown fine:
http://storage4.static.itmages.com/i/15/0601/h_1433158204_3911937_ca6bcd526c.png
Please clarify your issue with more details. Show us a screenshot for better understanding.
2. Please specify what exactly you want to change.
Thank you.
Regards,
Eva Kemp.
Hello,
Please use this code:
.title h3 {
font-size: 2em !important;
font-family: open sans !important;
margin-bottom: 0 !important;
}
Regards,
Eva Kemp.
Hello,
Did you make any changes in the original theme files?
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello @stp33,
If you want to add custom tab to a product you need add this code into functions.php file:
add_filter( 'woocommerce_product_tabs', 'woo_new_product_tab' );
function woo_new_product_tab( $tabs ) {
// Adds the new tab
$tabs['test_tab'] = array(
'title' => __( 'New Product Tab', 'woocommerce' ),
'priority' => 50,
'callback' => 'woo_new_product_tab_content'
);
return $tabs;
}
function woo_new_product_tab_content() {
// The new tab content
echo '<h2>New Product Tab</h2>';
echo '<p>Here\'s your new product tab.</p>';
}
Tab content is added inside of this code:
echo '<h2>New Product Tab</h2>';
echo '<p>Here\'s your new product tab.</p>';
between <p></p> tags.
If you have questions concerning tabs editing you need contact Woocommerce support team.
Thank you.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest 1.1 version.
Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.owl-carousel .product-category img {
height: 300px;
width: 260px !important;
}
.categories-mask {
display: none;
}
Regards,
Eva Kemp.
Hello,
In this case edit the file wp-content/themes/royal/woocommerce/loop/sale-flash.php (line 25) and write the code with a link to your icon, for example <div class="sale"><a href="http://link_to_image"></a></div>.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
In this case you need contact Woocommerce support team as this is their configuration.
Regards,
Eva Kemp.
Hello,
If you want to translate that text you can find it in .po file in wp-content/themes/royal/languages directory ( https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate ). Original text is written in the file wp-content/themes/royal/framework/theme-functions.php (line 3363).
Regards,
Eva Kemp.
Hello,
We’re investigating the issue.
Once there is a result we’ll let you know.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad the issue has been fixed.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such possibility for products pages.
Sorry.
Regards,
Eva Kemp.
Hello,
I’ve checked your site in both browsers and it’s shown similar in both of them.
In Firefox:
https://s3.amazonaws.com/fvd-data/notes/168674/1433150215-wqBJGf/screen.png
In Chrome:
http://storage2.static.itmages.com/i/15/0601/h_1433150161_9274745_bfc2a6cf1e.png
Are you using updated browsers versions?
Regards,
Eva Kemp.
Hello,
The links are shown in mobile menu:
http://storage3.static.itmages.com/i/15/0601/h_1433149789_5233764_0d475eadc7.png
Please check it on your site.
Regards,
Eva Kemp.
Hello @trina99,
Please don’t worry.
Theme is available on ThemeForest again:
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050?ref=8theme
Updates will keep producing.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve copied the files from “wp” folder to the root of dryfruitsdeals.com site. I’ve upload “woopress” theme to the directory public_html/dryfruitsdeals.com/wp-content/themes, now you need activate it in Appearance > Themes, then install required plugins and demo data as described in our documentation:
https://www.8theme.com/demo/docs/woopress/#!/demo_data_installation
Also install Woocommerce plugin https://www.8theme.com/demo/docs/woopress/#!/woocommerce before installing demo data.
Thank you.
Regards,
Eva Kemp.
Hello,
We’ve checked your site in Safari and haven’t found any issues:
http://storage4.static.itmages.com/i/15/0601/h_1433148949_7053716_ae788b7ae6.png
Please check it once again.
Thank you.
Regards,
Eva Kemp.
Hello,
We can’t connect via FTP getting this error:
Response: 530 User cannot log in.
Please check the credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Add this code in custom.css:
.main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a {
color: red;
font-size: 13px;
font-family: open sans !important;
}
2. You can add columns using values fromet-col1 to et-col12 in CSS classes in Appearance > Menus as shown in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
Regards,
Eva Kemp.
Hello,
1. Please add this code in custom.css file:
.single-product-page .product-info h4 {
font-weight: bold !important;
}
2. a) add this code in custom.css file:
.single-product-page .product-info .short-description {
font-family: open sans !important;
font-size: 12px !important;
color: red !important;
}
b)
.single-product-page .product-info .product_meta .stock {
font-family: open sans !important;
font-size: 12px !important;
color: red !important;
}
3. Use the following code:
.single-product-page .product-info .single_add_to_cart_button {
color: black !important;
background-color: grey !important;
font-size: 14px !important;
}
4. Use this code:
.wishlist-btn-container.with-styles .single_add_to_wishlist::before {
color: red !important;
}
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
Regards,
Eva Kemp.
Hello,
Your footer is created in Static Block section of wp-admin panel.
Please check it. You’ll find your footer there.
Regards,
Eva Kemp.
Hello,
Do you want to create multilingual site?
If so you need use WPML plugin http://wpml.org/ . It’s fully compatible with the theme.
Regards,
Eva Kemp.
Hello,
You provided us with links to home page, not shop page.
If you want to replace banner on Shop page to slider you need add slider shortcode in Theme Options > Shop > Product Page Banner.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve found the solution.
Regards,
Eva Kemp.