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Viewing 30 posts - 15,031 through 15,060 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:47

    Hello,

    We can’t connect via FTP getting this error:
    Response: 421 Home directory not available – aborting
    Error: Could not connect to server

    Please check the credentials or give is permissions to be able to access FTP account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:44

    Hello,

    Do you mean you had slider on a home page, not banner?
    As I see it’s shown:
    http://storage1.static.itmages.com/i/15/0601/h_1433158963_1137624_f5a59c213a.png
    Also zoom effect is working on a single product page.
    Please clear your browser cache and check again or clarify your issues with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:38

    Hello,

    Please provide us with a site url to check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:35

    Hello,

    I’ve checked php information on your server and php version is 5.2 that you’re using. Please view a screenshot:
    http://storage4.static.itmages.com/i/15/0601/h_1433158424_5828857_f2d8a0a58b.png
    So you need change php version to 5.3 or ask your host to do this.
    After that theme will work properly.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:32

    Hello,

    1. As I see quantity box is shown fine:
    http://storage4.static.itmages.com/i/15/0601/h_1433158204_3911937_ca6bcd526c.png
    Please clarify your issue with more details. Show us a screenshot for better understanding.

    2. Please specify what exactly you want to change.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:28

    Hello,

    Please use this code:

    .title h3 {
        font-size: 2em !important;
        font-family: open sans !important;
        margin-bottom: 0 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:21

    Hello,

    Did you make any changes in the original theme files?
    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:18

    Hello @stp33,

    If you want to add custom tab to a product you need add this code into functions.php file:

    add_filter( 'woocommerce_product_tabs', 'woo_new_product_tab' );
    function woo_new_product_tab( $tabs ) {
    	
    	// Adds the new tab
    	
    	$tabs['test_tab'] = array(
    		'title' 	=> __( 'New Product Tab', 'woocommerce' ),
    		'priority' 	=> 50,
    		'callback' 	=> 'woo_new_product_tab_content'
    	);
    
    	return $tabs;
    
    }
    function woo_new_product_tab_content() {
    
    	// The new tab content
    
    	echo '<h2>New Product Tab</h2>';
    	echo '<p>Here\'s your new product tab.</p>';
    	
    }

    Tab content is added inside of this code:

    echo '<h2>New Product Tab</h2>';
    echo '<p>Here\'s your new product tab.</p>';

    between <p></p> tags.

    If you have questions concerning tabs editing you need contact Woocommerce support team.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:13

    Hello,

    Please update the theme to the latest 1.1 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 12:04

    Hello,

    Please add this code in custom.css file:

    .owl-carousel .product-category img {
        height: 300px;
        width: 260px !important;
    }
    .categories-mask {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 11:38

    Hello,

    In this case edit the file wp-content/themes/royal/woocommerce/loop/sale-flash.php (line 25) and write the code with a link to your icon, for example <div class="sale"><a href="http://link_to_image"></a></div>.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 11:30

    Hello,

    Please provide us with FTP credentials.
    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 11:08

    Hello,

    In this case you need contact Woocommerce support team as this is their configuration.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:28

    Hello,

    If you want to translate that text you can find it in .po file in wp-content/themes/royal/languages directory ( https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate ). Original text is written in the file wp-content/themes/royal/framework/theme-functions.php (line 3363).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:21

    Hello,

    We’re investigating the issue.
    Once there is a result we’ll let you know.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:19

    Hello,

    We’re glad the issue has been fixed.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:18

    Hello,

    Unfortunately there is no such possibility for products pages.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:17

    Hello,

    I’ve checked your site in both browsers and it’s shown similar in both of them.
    In Firefox:
    https://s3.amazonaws.com/fvd-data/notes/168674/1433150215-wqBJGf/screen.png
    In Chrome:
    http://storage2.static.itmages.com/i/15/0601/h_1433150161_9274745_bfc2a6cf1e.png
    Are you using updated browsers versions?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:11

    Hello,

    The links are shown in mobile menu:
    http://storage3.static.itmages.com/i/15/0601/h_1433149789_5233764_0d475eadc7.png
    Please check it on your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:09

    Hello @trina99,

    Please don’t worry.
    Theme is available on ThemeForest again:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050?ref=8theme
    Updates will keep producing.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 10:07

    Hello,

    I’ve copied the files from “wp” folder to the root of dryfruitsdeals.com site. I’ve upload “woopress” theme to the directory public_html/dryfruitsdeals.com/wp-content/themes, now you need activate it in Appearance > Themes, then install required plugins and demo data as described in our documentation:
    https://www.8theme.com/demo/docs/woopress/#!/demo_data_installation
    Also install Woocommerce plugin https://www.8theme.com/demo/docs/woopress/#!/woocommerce before installing demo data.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 09:57

    Hello,

    We’ve checked your site in Safari and haven’t found any issues:
    http://storage4.static.itmages.com/i/15/0601/h_1433148949_7053716_ae788b7ae6.png

    Please check it once again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 09:18

    Hello,

    We can’t connect via FTP getting this error:
    Response: 530 User cannot log in.

    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 09:12

    Hello,

    1. Add this code in custom.css:

    .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a {
        color: red;
        font-size: 13px;
        font-family: open sans !important;
    }

    2. You can add columns using values fromet-col1 to et-col12 in CSS classes in Appearance > Menus as shown in our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 09:04

    Hello,

    1. Please add this code in custom.css file:

    .single-product-page .product-info h4 {
     font-weight: bold !important;
    }

    2. a) add this code in custom.css file:

    .single-product-page .product-info .short-description {
        font-family: open sans !important;
        font-size: 12px !important;
        color: red !important;
    }

    b)

    .single-product-page .product-info .product_meta .stock {
        font-family: open sans !important;
        font-size: 12px !important;
        color: red !important;
    }

    3. Use the following code:

    .single-product-page .product-info .single_add_to_cart_button {
        color: black !important;
        background-color: grey !important;
        font-size: 14px !important;
    }

    4. Use this code:

    .wishlist-btn-container.with-styles .single_add_to_wishlist::before {
        color: red !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 08:58

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 08:55

    Hello,

    Your footer is created in Static Block section of wp-admin panel.
    Please check it. You’ll find your footer there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 08:51

    Hello,

    Do you want to create multilingual site?
    If so you need use WPML plugin http://wpml.org/ . It’s fully compatible with the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 08:50

    Hello,

    You provided us with links to home page, not shop page.
    If you want to replace banner on Shop page to slider you need add slider shortcode in Theme Options > Shop > Product Page Banner.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 1, 2015 at 08:47

    Hello,

    We’re glad you’ve found the solution.

    Regards,
    Eva Kemp.

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    Viewing 15,060 results - 15,031 through 15,060 (of 31,382 total)
Viewing 30 posts - 15,031 through 15,060 (of 31,382 total)
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