Latest theme version not compatabile with woocommerce 2.3.8

This topic has 19 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 10, 2015 at 07:44

    Update woocommerce to 2.3.8 and got latest theme files. sites broken 🙁

    idstore/woocommerce/single-product/sale-flash.php
    idstore/woocommerce/single-product/title.php
    idstore/woocommerce/single-product-reviews.php
    idstore/woocommerce/myaccount/form-lost-password.php
    idstore/woocommerce/order/order-details.php

    apparently all out of date plus some child theme overrides,
    strange thing though if i diff the two files child and parent they match?

    Please, contact administrator
    for this information.
    18 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 10, 2015 at 09:18

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 10, 2015 at 11:58

    see private

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 10, 2015 at 13:05

    Hello,

    The issue has been fixed.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 11, 2015 at 06:01

    Still get parent theme errors see private.

    Please, contact administrator
    for this information.
    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 11, 2015 at 06:03

    Also

    This is the full list please see the parent theme files

    idstore-child/woocommerce/single-product/product-thumbnails.php
    idstore-child/woocommerce/single-product/related.php
    idstore/woocommerce/single-product/sale-flash.php
    idstore-child/woocommerce/single-product/short-description.php
    idstore-child/woocommerce/single-product/tabs/additional-information.php
    idstore-child/woocommerce/single-product/tabs/description.php
    idstore-child/woocommerce/single-product/tabs/tabs.php
    idstore/woocommerce/single-product/title.php
    idstore-child/woocommerce/single-product/up-sells.php
    idstore/woocommerce/single-product-reviews.php
    idstore-child/woocommerce/single-product.php

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 11, 2015 at 10:54

    Thank you that seems to have done the trick 😀

    One question though do i need to now update the child theme files to match the parent?
    I dont seem to but i expected that to be a step?

    Regards
    Chris

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2015 at 14:24

    Hello,

    You don’t need to move all files to child theme, just the ones you need to modify.

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 19, 2015 at 08:12

    Actually there still seems to be some issues

    NiceScroll is creating 2 sidebars that appear intermittently

    The Quantity inputs don’t look the same as the theme example ie:thin black borders or custom arrows

    The shopping cart widget displays the first 3 products added to cart not the last 3

    The shopping cart table doesn’t have the same styling as the theme example (borders and alignment)

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 19, 2015 at 08:32

    also there is now a weird error on editing a product
    mkny-vector .slider(not a function)
    after removal of plugin
    then
    Error: TypeError: wp.media is undefined
    Source File:/wp-content/plugins/woocommerce/assets/js/admin/meta-boxes-product-variation.min.js?ver=2.3.8

    Avatar: Eva
    Eva Kemp
    Support staff
    June 19, 2015 at 09:29

    Hello,

    I’ve enabled Nice Scroll option and I don’t see any issues:
    http://storage3.static.itmages.com/i/15/0619/h_1434702200_1682541_073383c97d.png
    The scroll bar is shown fine.
    Please show us a screenshot of the issue.

    WooCommerce has removed quantity arrows feature in the recent update and replaced it with the number input type. And now there is no overrides in the theme for this. You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin.

    Concerning the shopping cart, it’s standard feature and you’ll see the first 3 items on our demo site too.

    Please update Woocommerce plugin to the latest version. Also update all required plugins. You can get them at this link: https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 19, 2015 at 10:44

    Hey Eva,

    Thanks for the reply

    i’m gonna paste your reply and make comments 😀

    I’ve enabled Nice Scroll option and I don’t see any issues:
    http://storage3.static.itmages.com/i/15/0619/h_1434702200_1682541_073383c97d.png
    The scroll bar is shown fine.
    Please show us a screenshot of the issue.
    Once i encounter it i will add screeny and any errors

    WooCommerce has removed quantity arrows feature in the recent update and replaced it with the number input type. And now there is no overrides in the theme for this. You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin.
    Will give this a go and let you know

    Concerning the shopping cart, it’s standard feature and you’ll see the first 3 items on our demo site too.
    However the text on the demo versions and in the theme clearly says “Recently added item(s)”

    Please update Woocommerce plugin to the latest version. Also update all required plugins. You can get them at this link: https://www.8theme.com/download-plugins/ .
    My Concern here is that the issues started once we did update to the latest supported version of woocommerce?

    Also your reply did not address

    The shopping cart table doesn’t have the same styling as the theme example (borders and alignment)

    also there is now a weird error on editing a product
    mkny-vector .slider(not a function)
    after removal of plugin
    then
    Error: TypeError: wp.media is undefined
    Source File:/wp-content/plugins/woocommerce/assets/js/admin/meta-boxes-product-variation.min.js?ver=2.3.8

    Thanks in advance
    Chris

    Regards
    Chris

    Avatar: Eva
    Eva Kemp
    Support staff
    June 19, 2015 at 10:56

    Hello,

    However the text on the demo versions and in the theme clearly says “Recently added item(s)”

    – Unfortunately there is no option in the theme to show 3 last items. Sorry.

    My Concern here is that the issues started once we did update to the latest supported version of woocommerce?
    The shopping cart table doesn’t have the same styling as the theme example (borders and alignment)
    also there is now a weird error on editing a product
    mkny-vector .slider(not a function)
    after removal of plugin

    – You’re using the latest theme version and old version of Woocommerce. It may cause conflicts in the theme work. So please update Woocommerce to the latest version and other plugins too. Download the plugins here: https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 19, 2015 at 14:48

    Updated plugins as instructed and received the following issues

    idstore/woocommerce/myaccount/my-orders.php version 2.2.0 is out of date. The core version is 2.3.10,

    Strict Standards: Redefining already defined constructor for class WXR_Parser_Regex in hidden/wp-content/themes/idstore/code/wordpress-importer/parsers.php on line 408 Strict Standards: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in hidden/wp-content/themes/idstore/code/wordpress-importer/wordpress-importer.php on line 35

    Avatar: Eva
    Eva Kemp
    Support staff
    June 19, 2015 at 15:34

    Hello,

    The issue has been fixed.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 22, 2015 at 14:18

    Hey Eva,

    I’m sorry but it’s not
    please see the fatal error i receive on line 408 of
    wp-content/themes/idstore/code/wordpress-importer/parsers.php:408

    I have pasted full error in private.

    I receive this error while trying to filter products by category on
    wp-admin/edit.php?post_type=product

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 22, 2015 at 14:43

    Hello,

    Why did you enable debug mode in wp-config.php file?
    I’ve disabled it and filter in Products section is working fine. Please clear browser cache and check.
    Also those were not errors, but just notices.

    Regards,
    Eva Kemp.

    Avatar: blackmoonadv
    blackmoonadv
    Participant
    June 22, 2015 at 15:56

    Hi Eva thank you for that,

    My issue is now the footer widgets have defaulted to the original content,

    this is very concerning why would your developers have reverted that, and what else has been modified. isn’t widgets config stored in the database?

    could i get a detail explanation as to what happened

    screenshot of before you made changes
    http://imgur.com/xI6uYr6

    Avatar: Eva
    Eva Kemp
    Support staff
    June 22, 2015 at 19:06

    Hello,

    I just disabled debug mode in wp-config.php file, nothing was changed in Theme Options.
    Try to readd widgets to Footer areas in Appearance > Widgets or restore database back up if you have it or ask your host to do this.

    Regards,
    Eva Kemp.

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