Mobile Site Contiually Reloading URGENT - by jack107

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: jack107
    jack107
    Participant
    July 7, 2015 at 06:59

    Hi,

    Every time I try access the website http://www.shomaibloom.com.au on a mobile device it does not work, it just continually reloads, and you can never access the site.

    I tried updating to Visual Compose 2.6 and it caused fatal errors with the site (not sure if I did it right). I think this may be the reason why, or it could be something completely different.

    Please find the login details below.

    Please note the site is currently in coming soon mode as I didn’t want people getting frustrated with the mobile site.

    Thanks!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 7, 2015 at 07:26

    Hello,

    I’ve just checked site on mobile and it working fine. http://prntscr.com/7pqlxs

    Please try to check on another device and clean all cache.

    Regards,
    Robert Hall.

    Avatar: jack107
    jack107
    Participant
    July 7, 2015 at 07:29

    Try again while not being logged into the dashboard. I have taken off maintenance mode.

    And as you can see there the slider is massive and not responsive with mobile. But when not logged into the dashboard you will see the problem.

    I have tried multiple devices.

    Thanks

    Avatar: jack107
    jack107
    Participant
    July 7, 2015 at 07:31

    I’ll have also just checked while logged into the dashboard and it does the same thing, just keeps reloading.

    Avatar: jack107
    jack107
    Participant
    July 7, 2015 at 07:37

    Okay, so on iPhone the mobile site just contiually reloads and on other mobile devices the slider is showing which it isn’t meant to be.

    Sorry for all the posts.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 7, 2015 at 08:29

    Hello,

    The issue should be fixed now.

    Please check your site.

    Regards,
    Eva Kemp.

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