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  adzuckerman

  Participant

  July 6, 2015 10:43 pm

  I am receiving the following error message when clicking the Facebook and Pinterest sharing buttons on product pages:

  “The requested content cannot be loaded. Please try again later.”

  Mail, Google+, and Pinterest Icons seem to be working however. Can you please advise on how to correct the issue?

  Site URL: hidden

  Theme version: Legenda v2.7

  WooCommerce version: Version 2.3.11

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  Eva Kemp

  Support staff

  July 7, 2015 8:44 am

  Hello,

  Are you using any 3rd-party plugins? Please try to disable them and check social share icons after that.
  Also you can read about this error here:
  https://wordpress.org/support/topic/facebook-share-link-error-the-requested-content-cannot-be-loaded

  Regards,
  Eva Kemp.

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  adzuckerman

  Participant

  July 7, 2015 4:42 pm

  I was using the EasyFancy Box plugin. Upon disabling it, the Facebook and Pinterest product sharing error is resolved. Can you suggest an alternative way to implement a lightbox pop-up for images, video, and other html content? Thanks for finding the above support topic and your continued assistance in resolving this issue.

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  Stan Russell

  Participant

  July 8, 2015 8:25 am

  Hello adzuckerman,
  unfortunately we can not suggest you such plugin. You need to find it on your own.
  Please accept our apologies for the inconvenience.

  Regards,
  Stan Russell.

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