Hello,
You forgot to add CSS class “menu-full-width” for “Collections” item in French menu. I’ve added it. Please check the menu now.
Regards,
Eva Kemp.
Hello,
You forgot to add CSS class “menu-full-width” for “Collections” item in French menu. I’ve added it. Please check the menu now.
Regards,
Eva Kemp.
Hello,
Try to use this code as well:
@media (max-width: 979px) and (min-width: 768px) {
.single-product-page [class*="span"], .single-product-page .tabs {
margin-left: -20px !important;
}}
Regards,
Eva Kemp.
Hello @atlantamarketing,
I tried to order a product and passed the Checkout page successfully. Please view the screenshot:
http://storage1.static.itmages.com/i/15/0710/h_1436524651_7623875_ba1d86171b.png
The order has been taken.
Could you please show a screenshot of the problem you’re experiencing or clarify step by step how we can replicate it?
Thank you.
Regards,
Eva Kemp.
Hello,
You need edit the file wp-content/themes/classico/woosearchform.php to configure search results to your needs.
We’ve taken the bug with translation into our account and we’ll fix it.
Meanwhile you can translate “Use this form to find things you need” in the file wp-content/themes/classico/framework/theme-functions.php (line 631).
Regards,
Eva Kemp.
Hello,
Please update MasterSlider plugin to 2.18.2 version https://www.8theme.com/download-plugins/ . If it doesn’t help please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve viewed source code of your home page and Google Analytics code is shown there.
Please clarify where you’re checking it.
Regards,
Eva Kemp.
Hello,
6. The icon has been fixed. Please check.
2./3. I’ve edited the top tooltip. Unfortunately the block for the left hover button can’t be moved to the left as on desktop. As you can see there is no free space on mobile to achieve it.
As a variant we can hide these hover icons on mobile.
Regards,
Eva Kemp.
Hello,
In General tab you can use video as a background with parallax effect and in the Background tab parallax effect can’t be used.
I’ve added this code in Global Custom CSS to make video background full width:
.uvc-video-fixer .mbYTP_wrapper iframe {
width: 100% !important;
}
Please clear browser cache and check the page now.
Regards,
Eva Kemp.
Hello,
Do you mean Visual Composer editor?
To enable it for Static Blocks go to wp-admin panel > Visual Composer > Settings > Content Types and enable the types where you want VC editor to be used.
Regards,
Eva Kemp.
Hello,
1./2. I’ve edited your “Homme” page and selected slider in “Show revolution slider instead of breadcrumbs and page title” on the right side of the page editor and selected the second header type in Theme Options > Header to make header transparent.
Please check “Homme” page.
3. I’ve added correct license for Screets Chat plugin.
Please provide us with a direct link where your social buttons are placed.
Regards,
Eva Kemp.
Hello,
We can’t access your wp-admin panel. There is an error: “Connection was reset”. Have you restricted the access to it?
Please check it with your host.
1. Do you want the breadcrumbs on Contact page to be the same as on this page http://julianbeats.com/terms-and-conditions/ ?
2. Please read this article to add “Read more” button for posts:
https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/
3. I’ve checked your site on Firefox and the menu in fixed header is shown:
http://storage1.static.itmages.com/i/15/0710/h_1436516390_3020261_b053b1858a.png
4. As you can see from the screenshot http://storage1.static.itmages.com/i/15/0710/h_1436516390_3020261_b053b1858a.png there is no graphic error for Cart icon.
5. You need delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package that you downloaded.
Regards,
Eva Kemp.
Hello,
1. Sorry, but I don’t see grey block above the copyright text:
http://storage4.static.itmages.com/i/15/0710/h_1436515020_4159760_5bd4c4e078.png
Please show a screenshot.
2. Please update the theme and plugins to the latest versions and check the site after that.
3. Add this code in custom.css:
.copyright-3, .copyright {
padding-top: 0px;
}
.main-footer {
padding-top: 20px !important;
}
Regards,
Eva Kemp.
Hello,
Sorry, but I don’t see any issues with VC editor for products pages:
http://storage3.static.itmages.com/i/15/0710/h_1436514853_5149354_3490ab69da.png
Could you please clarify with more details and show us screenshots?
Regards,
Eva Kemp.
Hello,
1. To edit top bar go to Appearance > Widgets > add your widgets or Text widget with your content into “Left Side Top bar area” and “Right Side top bar area”.
2. To add social icons use Text widget with the shortcode [share].
3. Refer to Woocommerce documentation how create order tracking page:
http://docs.woothemes.com/document/woocommerce-shortcodes/ > Order Tracking Form.
4. Does the problem with quantity on the Cart page persist on your site too?
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Did you edit original theme files?
Regards,
Eva Kemp.
Hello,
You can try to use WooProduct Categories element instead and type what categories to show in the settings.
Regards,
Eva Kemp.
Hello,
I’ve increased memory_limit value in wp-config.php file and posts are loading now.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
1./2./3. Please provide us with FTP and wp-admin panel credentials in Private Content.
4. You must update the theme to the latest version. Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
I’ve added this code in Custom CSS:
.short-description li {
list-style: inside disc none;
}
Check short description now.
Regards,
Eva Kemp.
Hello,
The problem has been fixed.
Please check.
Regards,
Eva Kemp.
Hello @bobi,
Sorry for a delay.
I’ve enabled responsive design in Theme Options.
Please check your site now.
Regards,
Eva Kemp.
Hello,
1. I’ve disabled cropping in theme-functions.php file for posts images. Please check them now.
2./3. Please specify how you want hover sections to be displayed. Please note there is no much space for it on mobile as on desktop screen.
4./5. I’ve added this code in custom.css file to change the icon:
@media only screen and (max-width: 480px) { .post-single .wp-picture .zoom a:last-child span:before {
content: "\f0b2" !important;
font-size: 18px;
font-family: FontAwesome !important;
left: 50%;
top: 50%;
margin-top: -6px;
margin-left: -7px;
}}
Please check.
6. I’ve added this code in custom.css file:
.single_job_listing .company img {
top: 3px !important;
}
Please check your site on mobile device now.
Regards,
Eva Kemp.
Hello,
If you don’t want to have black space on the left, does it mean you want to have full width video?
Please clarify or show screenshots how it should be displyed.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see you’re using old theme version. You need update it. I’ve deleted current Woocommerce folder and renamed back “woocommerce_old” to “woocommerce”.
So please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Please update Ultimate VC Addons and Visual Composer plugins to the latest versions https://www.8theme.com/download-plugins/ .
After that check posts element.
Regards,
Eva Kemp.
Hello,
We’ve removed that code.
Please check single product pages now.
Regards,
Eva Kemp.
Hello,
We’ll take this into our account and fix this issue in the next theme update.
Sorry for inconveniences.
Regards,
Eva Kemp.
Hello,
I’ve also edited the file theme-functions.php in the directory public_html/lardiere/wp-content/themes/classico/framework (section “! Send message from contact form “), check the code from line 822 to 860.
Now check your mail message.
By the way we recommend to create child theme http://codex.wordpress.org/Child_Themes and copy your modified files in there to prevent losing changes after theme update.
Regards,
Eva Kemp.
Hello,
The images for bags and shoes differ because your original images are small. Try to upload them in higher resolution or change height value in the css code.
Try to use this code in custom.css for single product pages:
#product-page .product-images {
margin-left: 200px !important;
}
Regards,
Eva Kemp.