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Master Slider Error - by bimax - on WordPress WooCommerce support

This topic has 11 replies, 5 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

bimax

Participant

July 10, 2015 at 07:04

Suddenly receive the message “Invalid slider id. Master Slider ID must be a valid number.” instead of usually MS banner (Master Slider banner is not displayed).

I saw that we correct ID and I do not understand what the cause of this message appears in place the banner.

I checked if it works in Master Slider banner created and everything seems OK.

Nu inteleg unde este problema si cum as putea s-o rezolv.

I do not understand where is the problem and how can I fix it.

Please, can you help me?

Thanks!
biromax

—
PS. I have Master Slider 2.18.0 and all programs are up to date

#74395 Copied Theme version: 1.2 child WooCommerce version: 2.3.13

10 Answers

Robert Hall

Support staff

July 10, 2015 at 07:18

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#74396 Copied

bimax

Participant

July 10, 2015 at 09:13

Please…

Please, contact administrator
for this information.

#74427 Copied

Eva Kemp

Support staff

July 10, 2015 at 10:48

Hello,

Please update MasterSlider plugin to 2.18.2 version https://www.8theme.com/download-plugins/ . If it doesn’t help please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#74452 Copied

bimax

Participant

July 10, 2015 at 11:12

Doesn’t work!
You have FTP and WP access details…

Please, contact administrator
for this information.

#74457 Copied

bimax

Participant

July 10, 2015 at 17:33

I install the MS 2.18.2 but the problem remains the same.
Please, can you help me with this problem?

Thank you!

Regards,
bimax

#74572 Copied

Jack Richardson

Support staff

July 11, 2015 at 07:06

Hello,

I’ve placed MasterSlider shortcode in text element instead of using MasterSlider element. Now it’s working. Please clear browser cache and check.

Best regards,
Jack Richardson.

#74613 Copied

bimax

Participant

July 11, 2015 at 07:15

I will use this method in the future or will be corrected subsequently?
Thank you very much!

Best regards,
bimax

#74616 Copied

Jack Richardson

Support staff

July 11, 2015 at 09:22

Hello,

Meanwhile you can use shortcode. We’ll investigate this issue further.

Best regards,
Jack Richardson.

#74658 Copied

Jens

Participant

August 26, 2015 at 02:30

Hello, I got this error as well: “Invalid slider id. Master Slider ID must be a valid number.”. bling.getajour.dk/port

Also the themes css seems to interfere with the layout 🙁

#82284 Copied

Jack Richardson

Support staff

August 26, 2015 at 07:10

Hello @jbrogaard,

Please provide us with FTP and WP Dashboard credentials.

Best regards,
Jack Richardson.

#82290 Copied
Tagged: error, master slider, template, troubleshoot, woocommerce, wordpress
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