Page 335 – 8theme.com

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Viewing 30 posts - 10,021 through 10,050 (of 31,382 total)

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Eva Kemp

Participant

October 14, 2015 at 09:53

Hello,

Please provide us with correct FTP credentials.

Thank you.
Regards,
Eva Kemp.

#93776 Copied In reply to: Translation – Font size

Eva Kemp

Participant

October 14, 2015 at 09:50

Hello,

Are there any restrictions on a server?
We still can’t access WP admin panel and FTP credentials are incorrect. Please check them and check what is blocking access on a server.

Regards,
Eva Kemp.

#93773 Copied In reply to: Site totally crashed after update

Eva Kemp

Participant

October 14, 2015 at 09:42

Hello,

Please read how to create Register page:
https://www.8theme.com/demo/docs/royal/#!/4_registration_page

Regards,
Eva Kemp.

#93772 Copied In reply to: Register Button

Eva Kemp

Participant

October 14, 2015 at 09:20

Hello,

I’ve just updated your slider and got successful message:
http://storage4.static.itmages.com/i/15/1014/h_1444810756_6717792_c260193070.png

Please try to check again.

Regards,
Eva Kemp.

#93768 Copied In reply to: ajax error when saving Revolution slider
Eva Kemp

Participant

October 14, 2015 at 09:12
Hello,

Try to use this code in Theme Options > Custom CSS > Global Custom CSS:

.fixed-header-area .menu { float: none !important; }

Regards,
Eva Kemp.
#93765 Copied In reply to: One Pager Header Issues
Eva Kemp

Participant

October 14, 2015 at 08:50

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#93759 Copied In reply to: Portfolio Tutorial for Royal Theme

Eva Kemp

Participant

October 14, 2015 at 08:47

Hello,

I clicked “Tulips” menu item and mega menu is still working:
http://storage9.static.itmages.com/i/15/1014/h_1444808800_1390407_5d27556381.png

Could you please show a screenshot of the issue?

Regards,
Eva Kemp.

#93758 Copied In reply to: A few issues after update to Royal 2.3

Eva Kemp

Participant

October 14, 2015 at 08:37

Hello,

The error has been fixed and I’ve edited shortcodes.php file and added your links for the icons.
Please check them.

Regards,
Eva Kemp.

#93757 Copied In reply to: Social Media Icons

Eva Kemp

Participant

October 14, 2015 at 08:27

Hello,

You’re welcome.

Regards,
Eva Kemp.

#93755 Copied In reply to: How to connect Store page to an external url

Eva Kemp

Participant

October 14, 2015 at 08:27

Hello,

Go to Pages > edit your home page and select “Without Sidebar” in “Sidebar Position” field in “Page Layout” box on the right side.

You have to recreate footer as described in the documentation:
https://www.8theme.com/demo/docs/royal/#!/9_footer

Go to Appearance > Widgets and add empty Text widget into “Left Side top bar area”.

Regards,
Eva Kemp.

#93754 Copied In reply to: Bugs in my theme demo
Eva Kemp

Participant

October 14, 2015 at 08:24
Hello @porath,

Try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:

.vc_custom_1444757767611 { margin-top: -45%; margin-bottom: -50%; }

Regards,
Eva Kemp.
#93752 Copied In reply to: video background not responsive
Eva Kemp

Participant

October 14, 2015 at 08:19

Hello,

I’ve edited the links in shortcodes.php file. Please check the icons now.

Regards,
Eva Kemp.

#93751 Copied In reply to: How can I link my Social Icon?

Eva Kemp

Participant

October 14, 2015 at 08:15

Hello,

Please check if the issue persists with default WordPress theme (Twenty Fifteen for example).
Let us know the result.

Thank you.
Regards,
Eva Kemp.

#93750 Copied In reply to: Images with CSS Animation not showing

Eva Kemp

Participant

October 13, 2015 at 19:17

Hello,

Please read in the documentation how to set up Portfolio page:
https://www.8theme.com/demo/docs/royal/#!/6_portfolio

Regards,
Eva Kemp.

#93710 Copied In reply to: Portfolio Tutorial for Royal Theme

Eva Kemp

Participant

October 13, 2015 at 19:13

Hello,

Glad to hear it.

Have a nice day.

Regards,
Eva Kemp.

#93708 Copied In reply to: "SINGLE IMAGE" DOESN'T SAVE AFTER VC 4.7.4 UPDATE

Eva Kemp

Participant

October 13, 2015 at 19:12

Hello,

You’re welcome.

Regards,
Eva Kemp.

#93706 Copied In reply to: Revolution Slider

Eva Kemp

Participant

October 13, 2015 at 19:11

Hello,

Go to Appearance > Widgets and add empty Text widget to “Footer Links” area.

Regards,
Eva Kemp.

#93705 Copied In reply to: How to connect Store page to an external url

Eva Kemp

Participant

October 13, 2015 at 19:08

Hello,

You’re welcome.

Let us know if further assistance is needed.

Regards,
Eva Kemp.

#93703 Copied In reply to: Separator Style – i would like to change the color of separator

Eva Kemp

Participant

October 13, 2015 at 18:36

Hello,

The link is correct, but login details are not.
We can’t log in with them.
Please check login credentials.

Thank you.

Regards,
Eva Kemp.

#93695 Copied In reply to: Right Side Top Bar Area Widget Not Working

Eva Kemp

Participant

October 13, 2015 at 17:31

Hello,

There are errors on your site:
http://storage2.static.itmages.com/i/15/1013/h_1444753840_2248261_688d754f43.png

“Internal Server Error” is related to server configuration. You have to contact your hosting provider to investigate this issue.

Thank you.

Regards,
Eva Kemp.

#93688 Copied In reply to: Add to Cart Buttons Missing

Eva Kemp

Participant

October 13, 2015 at 17:17

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content, and specify what font you want to set for body and for which elements in Shop page.

Thank you.
Regards,
Eva Kemp.

#93684 Copied In reply to: Typography problem/question

Eva Kemp

Participant

October 13, 2015 at 17:00

Hello,

Sorry, but these settings are related to Revolution Slider plugin and you have to ask their support how to configure it properly http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments .

Regards,
Eva Kemp.

#93680 Copied In reply to: Testimonials in Revolution Slider

Eva Kemp

Participant

October 13, 2015 at 16:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#93678 Copied In reply to: Price Size

Eva Kemp

Participant

October 13, 2015 at 16:57

Hello,

Please open text editor, in Tools section click “Source Code” and you’ll see the code of your text content:
http://storage4.static.itmages.com/i/15/1013/h_1444751743_8363477_c7c711b71f.png
As you can see empty <p> tags are added and they are causing space issue. Try to delete all of them and check Text blocks after that.

Regards,
Eva Kemp.

#93677 Copied In reply to: Text block in VC automatically double spacing

Eva Kemp

Participant

October 13, 2015 at 16:34

Hello,

Please take our apologies but this issue is related to Visual Composer authors.
You can try to speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action

Regards,
Eva Kemp.

#93668 Copied In reply to: Slow website

Eva Kemp

Participant

October 13, 2015 at 16:26

Hello,

The credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#93667 Copied In reply to: Right Side Top Bar Area Widget Not Working

Eva Kemp

Participant

October 13, 2015 at 16:25

Hello,

Please provide us with FTP credentials too.

Thank you.
Regards,
Eva Kemp.

#93666 Copied In reply to: Add to Cart Buttons Missing

Eva Kemp

Participant

October 13, 2015 at 16:04

Hello,

Copy the files shortcodes.php and theme-functions.php to your local PC, then reupload them after theme update.
Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#93659 Copied In reply to: how to manage contact form ?

Eva Kemp

Participant

October 13, 2015 at 15:11

Hello,

The screenshot is removed.

Regards,
Eva Kemp.

#93641 Copied In reply to: Onepage navigation doesnt work

Eva Kemp

Participant

October 13, 2015 at 15:10

Hello,

1. If you want to close all the categories by default you need to edit royal/js/etheme.js file and comment out following line of code

$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

4. I’ve updated translation files.
Please clear browser cache and check top cart widget now.

Regards,
Eva Kemp.

#93639 Copied In reply to: Features not working
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Viewing 10,050 results - 10,021 through 10,050 (of 31,382 total)

Viewing 30 posts - 10,021 through 10,050 (of 31,382 total)

← 1 2 3 … 334 335 336 … 1,045 1,046 1,047 →

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