Return to previous page

Features not working - by seyia35 - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

seyia35

Participant

October 12, 2015 at 16:30

There are two problems i currently have:

1) Rev slider has stopped loading, The loader just keeps going but the images never some up

2) withing woocommerce where you can change the number of items, the arrows to increase or decrease numbers don’t show. you can only change it by entering the number

Please, contact administrator
for this information.

#93334 Copied Theme version: 1.5.2 WooCommerce version: 2.3.11

5 Answers

Eva Kemp

Support staff

October 12, 2015 at 17:19

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#93349 Copied

Boutik

Participant

October 12, 2015 at 17:27

Hi,

Sorry to reply to this option, but unfortunatelly i can´t submit new topic.

Can you please hel me with this:
1. WOOCOMERCE PRODUCT CATEGORY WIDGET
how can I have always the accordion close by default.
PRINT: http://images.devs-on.net/Image/kLhPoADxrFFJCTHe-Region.png

2.How can I change the color of the ICON in the top left of my site?
PRINT: http://images.devs-on.net/Image/n8LnmiG4MNbDmd1F-Region.png

3.In the mobile option the menu LOJA is not functioning properly.
PRINT: http://images.devs-on.net/Image/MECJKjB5oM3cM4IM-Region.png

4. The translation for the following text doesn´t work:

– CART
– YOUR CART IS CURRENTLY EMPTY
You have not added any items in your shopping cart
PRINT: http://images.devs-on.net/Image/BjaL1P5F2HkMY4DZ-Region.png

tHANKS.
Regards

Please, contact administrator
for this information.

#93354 Copied Theme version: 2.1 WooCommerce version: 2.4.7
Robert Hall

Support staff

October 12, 2015 at 19:21
Hello,

1) To close first category, edit wp-content/themes/royal/js/etheme.js file. Find and comment out line 1773
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

2) This is an image. In this case you need upload the new image into images folder via FTP then add CSS code in Global Custom CSS.
Please clarify what image you want add and we can help you.

3) Try to use this code in custom css
```
.mobile-nav li > ul > li a {
    font-size: 11px;
    padding: 10px 0 10px 18px;
}
```
4) Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.
#93393 Copied
Boutik

Participant

October 13, 2015 at 11:45

1.ACCORDION CATEGORY
I try what you suggest but that doesn´t work, I still have the active category in the accordion, which I want is always to have everything closed in the accordion, and just open with the click in the category i click.
PRINT: http://images.devs-on.net/Image/D0YOjqqr5KzsTTgm-Region.png

3. MOBILE MENU
It´s OK.

Below FTP credential.

Please, contact administrator
for this information.

#93551 Copied

Eva Kemp

Support staff

October 13, 2015 at 15:10

Hello,

1. If you want to close all the categories by default you need to edit royal/js/etheme.js file and comment out following line of code

$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

4. I’ve updated translation files.
Please clear browser cache and check top cart widget now.

Regards,
Eva Kemp.

#93639 Copied
Viewing 6 results - 1 through 6 (of 6 total)