Forum Replies Created

Viewing 30 posts - 8,431 through 8,460 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 15:17

    Hello,

    The problem is caused by 3 plugins:
    WooCommerce GoPay Payment Gateway
    WooCommerce Gateways Country Limiter
    WooCommerce Checkout Manager

    I’ve disabled them and activated Visual Composer plugin.
    Now check product editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 14:59

    Hello,

    Did you modify files in the parent theme?
    As I see you’re using child theme. Move all your changes there and update the theme and plugins to the latest versions.

    We don’t recommend to edit parent theme files because after update you’ll lose all your customizations.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 14:43

    Hello,

    We’ve checked your site on Samsung mobile device and haven’t seen any issues with mobile menu.
    Try to clear browser cache and check again.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 14:34

    Hello,

    Sorry for a long delay.

    As I see your dev site has theme version 2.9.1, not 2.9.2. Please update it. Also update Visual Composer plugin https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 12:03

    Hello,

    Please update Visual Composer plugin to the latest version. You can download it here:
    https://www.8theme.com/download-plugins/
    I’ve imported slider for you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:49

    Hello,

    1. As I see h5 style text is visible on “News” page:
    http://storage8.static.itmages.com/i/15/1123/h_1448275494_7955995_660e4d9111.png

    2. Go show different categories you need remove “Reviews” page from posts page in Settings > Reading, because you show posts using Post Grid element in Visual Composer editor, so you don’t need default posts page by WordPress.

    3. Sorry, but there is no such option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:34

    Hello,

    I’ve added the code into child style.css file.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:27

    Hello,

    Please add this code in Global Custom CSS:

    .product-title a {
        color: #4AA1DA !important;
    }
    .products-page-cats a {
        color: #000 !important;
        font-size: 10px;
    }

    To change order try to use this code:

    .price {
        margin-top: 50px;
    }
    .products-grid .product-title {
       margin-top: -50px;
    }
    .products-page-cats {
       margin-top: 50px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:15

    Hello,

    As I see you have only 2 products marked as featured with a “star”, one of them is a draft, so only one product is active, that’s why you see only 1 featured products.
    Mark more products as featured.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:11

    Hello @SixthGearLLC,

    Our developers are improving new theme version and it’ll be released in short time.

    We’re very sorry for such long delay.
    We appreciate your patience very much.

    Thank you for your understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:09

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 11:06

    Hello,

    I’ve set your blog page as posts page in Settings > Reading and selected “Default” template instead of “Portfolio”. Please check Blog page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 10:58

    Hello,

    As I see min-height value is shown:
    http://storage9.static.itmages.com/i/15/1123/h_1448272659_1046264_356f61a048.png

    Please clarify with more details what you want to achieve and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 10:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 10:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 10:52

    Hello,

    Please add this code in Global Custom CSS:

    .woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1, .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2 {
       width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 23, 2015 at 09:23

    Hello,

    Please show a page where you have issues on your site.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 22, 2015 at 22:43

    Hello,

    Please add this code in custom.css file:

    .article .entry-utility, .article .article-info .article-date {
       display: none;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/xmarket directory via FTP and enable it in Xmarket – Theme Settings, tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 22, 2015 at 22:35

    Hello,

    Try to make changes according to this instruction:
    http://codex.wordpress.org/Editing_wp-config.php#Modify_AutoSave_Interval

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 22, 2015 at 22:33

    Hello,

    You’re welcome.
    Let us know if further assistance is needed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 22, 2015 at 22:31

    Hello,

    Your footer is created with Visual Composer plugin. So, you need it activated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 22, 2015 at 22:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 19:43

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 19:42

    Hello,

    You’re welcome.

    Have a great weekend too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 19:41

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from the theme package of 2.3 version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 19:05

    Hello,

    We’re very sorry for such long delay.
    We contacted the developers again and they are aware of this bug.
    They will include the fix in the next theme update.

    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 19:02

    Hello,

    That is the code of Visual Composer plugin. I’ve activated it. Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 18:57

    Hello,

    Sorry, but there is no such features in the theme.
    You need refer to Woocommerce documentation:
    https://docs.woothemes.com/document/template-structure/
    https://support.woothemes.com/hc/en-us/articles/203106637-Creating-custom-category-templates

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 21, 2015 at 18:54

    Hello,

    I’ve added the code $locale='de_DE'; to wp-config.php file. Please check your site now.

    Regards,
    Eva Kemp.

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    Viewing 8,460 results - 8,431 through 8,460 (of 31,382 total)
Viewing 30 posts - 8,431 through 8,460 (of 31,382 total)
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