Connection Lost notice when editing pages

This topic has 4 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: fbskitchens
    fbskitchens
    Participant
    November 22, 2015 at 17:12

    Hello,

    I have been experiencing a regular issue when editing pages. Approximately 30-60 seconds after opening a page’s edit page, a notice appears above the page title which states:

    “Connection Lost: Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”

    When this happens, I am unable to save any changes or update the page until the message disappears.

    It is not due to my internet connection as my internet connection is steady & other website load promptly.

    Might you be able to shed some light on why this is happening? Please & thank you!

    P.s. I believe I have the most current version of the Woopress theme however I am unsure of the version number. I last updated the theme on November 15th

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 22, 2015 at 22:35

    Hello,

    Try to make changes according to this instruction:
    http://codex.wordpress.org/Editing_wp-config.php#Modify_AutoSave_Interval

    Regards,
    Eva Kemp.

    Avatar: fbskitchens
    fbskitchens
    Participant
    November 23, 2015 at 15:52

    Hi there,
    Could you tell me where to place this code? The instructions do not say.
    Thanks!

    Avatar: Eva
    Eva Kemp
    Support staff
    November 23, 2015 at 18:01

    Hello,

    The code should be placed in wp-config.php file in the root of your site via FTP.

    Regards,
    Eva Kemp.

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