Hello,
The issue has been fixed.
Please check the page now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please check the page now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:
.header-type-2.slider-overlap .header .shop-text {
display: none;
}
.header-search {
margin-top: 15px !important;
}
Please check header now.
Regards,
Eva Kemp.
Hello,
Try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:
.vc_custom_1434965784085 {
display: inline-block;
width: 100%;
}
Regards,
Eva Kemp.
Hello,
Yes, you can update WordPress and Woocommerce.
But don’t forget to create backup of your files and database before starting update process.
Regards,
Eva Kemp.
Hello,
That option is described in Revolution Slider discussion page:
http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=215
http://storage4.static.itmages.com/i/15/1126/h_1448530066_8155437_e967207175.png
Concerning the images try to set these dimensions for product images in WooCommerce > Settings > Products > Display:
https://www.8theme.com/demo/docs/royal/assets/images/image_44.png
Then regenerate thumbnails in Tools > Regen. Thumbnails.
Image could not be loaded, because you set Default Form Values for variations, but didn’t uploaded image. I’ve cleared them:
http://storage5.static.itmages.com/i/15/1126/h_1448537285_6560730_9a8e85db10.png
Please check lightbox of product image now.
Regards,
Eva Kemp.
Hello,
I’ve added margin-bottom value 0px in the row settings:
http://storage4.static.itmages.com/i/15/1126/h_1448528070_7843525_4e3e5e4eda.png
Please check home page now.
Regards,
Eva Kemp.
Hello,
I’ve edited the text in your Text widget in Appearance > Widgets.
Please check top bar now.
Regards,
Eva Kemp.
Hello,
Please provide us with a new password to wp-admin panel without special symbols.
Thank you.
Regards,
Eva Kemp.
Hello @nohsharon,
We can’t connect to your server via FTP.
Please create FTP account for us to be able to view all site files.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve uploaded Visual Composer plugin via FTP.
Now you can activate it in wp-admin panel > Plugins.
Regards,
Eva Kemp.
Hello,
Please take our apologies but we don’t provide support for additional customizations, it’s out of our scope.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
Internal Server Error is related to server configuration. Contact your hosting provider and ask them to investigate it, check error logs as some notices may be in there.
Regards,
Eva Kemp.
Hello,
Please update the theme and provide us with FTP/wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please use this code in Theme Options > Custom CSS > Custom CSS for desktop:
.fixed-header-area .collapse {
width: 100%;
}
Regards,
Eva Kemp.
Hello,
Woocommerce plugin is free and you can download it here:
http://www.woothemes.com/woocommerce/
Also you can search for Woocommerce plugin in your wp-admin panel > Plugins > Add new.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
1. The problem is caused by one of your plugins. Disable them one by one to find it out.
2. Use this code in custom.css file:
.single-product-page .product-info .single_add_to_cart_button {
color: #A2D4F6 !important;
background-color: #003D66 !important;
}
How to create custom.css you can watch in this tutorial
3. You need edit the file wp-content/themes/legenda/woocommerce/archive-product.php and remove the code get_header('shop');.
4. Add this code in custom.css file:
.slide-item .product .product-name, .products-grid .product .product-name {
height: 40px;
}
5. Please show a screenshot what you want to achieve as it’s unclear for us.
6. Do you want to remove Description tab on single product pages?
Regards,
Eva Kemp.
Hello,
Unfortunately our theme doesn’t have such possibility.
Please take our apologies.
Regards,
Eva Kemp.
Hello,
As I see demo content is installed for your site and demo pages are present in Pages section of wp-admin panel.
Please specify what template you want to install and have difficulties with it.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I wanted to increase memory_limit value in wp-config.php file http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP (it’s not available via WP Dashboard).
If you have access to it try to increase it.
Thank you.
Regards,
Eva Kemp.
Hello @nohsharon,
Please give us full access to wp-admin panel, not just to “My Account” page.
Are you getting any issues with Visual Composer elements?
Also provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
That’s good. Let us know if further assistance is needed.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you updated all plugins to the latest versions too?
You can download them here:
https://www.8theme.com/download-plugins/
We don’t have any issues with VC editor on our test site with theme version 2.3.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please use this code in Theme Options > Custom CSS > Global Custom CSS:
.header-type-2.slider-overlap {
background-color: black;
}
To change background color for icons use this css code:
.aio-icon.circle:hover {
background-color: red !important;
}
Write your color values.
Regards,
Eva Kemp.
Hello,
Go to Appearance > Widgets and add “Woocommerce Product Categories” widget into “Shop Sidebar” area and write the title you want.
Regards,
Eva Kemp.
Hello,
Yes, please provide us with access to cpanel.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately we still can’t connect to the server.
Have you added our IP address to white list on your server?
Regards,
Eva Kemp.