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Cant install Visual Composure - by 1922 Creative

This topic has 5 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: businessdesignexpress
    1922 Creative
    Participant
    November 25, 2015 at 19:59

    Installing Plugin: Visual Composer
    The plugin does not have a valid header.
    Downloading install package from http://donaldtrumpapparel.com/wp-content/themes/woopress/framework/plugins/js_composer.zip…

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/trumpapparel/public_html/wp-content/plugins/js_composer/

    Plugin install failed.

    Return to Required Plugins Installer

    Please help. Fed up with dealing with this. And no, I don’t know how to do FTP. Please set up for me.

    #101365 Copied Theme version: woopress
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 25, 2015 at 20:10

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #101368 Copied
    Avatar: businessdesignexpress
    1922 Creative
    Participant
    November 25, 2015 at 20:24

    Okay. Here is my wordpress. What is the FTP credentials? like my cpanel? or my WHM login?

    Please, contact administrator
    for this information.
    #101379 Copied
    Avatar: businessdesignexpress
    1922 Creative
    Participant
    November 25, 2015 at 20:27

    Here is the FTP login. Thanks Robert.

    Please, contact administrator
    for this information.
    #101380 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2015 at 22:06

    Hello,

    I’ve uploaded Visual Composer plugin via FTP.
    Now you can activate it in wp-admin panel > Plugins.

    Regards,
    Eva Kemp.

    #101387 Copied
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