Hello,

The issue with image was fixed.
As I see now your site has the error “Server not found”. It’s related to server configuration. You have to contact your hosting provider concerning this issue.

Regards,
Eva Kemp.

Hello,

You need change slider in a page editor in the section “Show revolution slider instead of breadcrumbs and page title” http://storage8.static.itmages.com/i/15/1207/h_1449517905_5315350_bb16d36f34.png . Select a slider that you created.

Regards,
Eva Kemp.

Hello,

The problem is with Visual Composer plugin.
You need edit the file js_composer_front.js in the directory wp-content/plugins/js_composer/assets/js. Find the link http://assets.pinterest.com/js/pinit.js in line 121 and change it to //assets.pinterest.com/js/pinit.js.
Then edit a link the same way in the file wp-content/plugins/js_composer/include/templates/shortcodes/vc_tweetmeme.php in line 25. Also the file wp-content/plugins/js_composer/include/templates/shortcodes/vc_facebook.php in line 26.

Regards,
Eva Kemp.

Hello,

As I see pagination doesn’t work with default WordPress theme too.
Please check it yourself.
Also when I tried to save settings in Essential Grid plugin I got the error “Wrong request”.

We recommend you to update Woopress theme to 2.6 version and all required plugins as well https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

You need update plugins via FTP.
Connect to your server using some FTP client (for example FileZilla) and upload plugins folders in the directory wp-content/plugins.
New versions can be downloaded here https://www.8theme.com/download-plugins/ .
If you have difficulties please provide us with FTP credentials.

Thank you.

Regards,
Eva Kemp.

Hello,

I’ve disabled Image Cropping in Theme Options > Products Page Layout and regenerated thumbnails.
Please check images now.

Regards,
Eva Kemp.

Hello,

I’ve removed the shortcode [product_category category="iPhone 5/5s" per_page="12" columns="4" orderby="price" order="asc"] you added to your Shop page.
Now clear browser cache and check it.

Regards,
Eva Kemp.

Hello,

There was odd space in “Access Token” code. I’ve removed it.
Please clear browser cache and check footer now.

Regards,
Eva Kemp.

Hello @fr33lanc3r,

We’re sorry for a long delay.
New theme version has been released and is available for download http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .

Don’t forget to create back up before starting update.

Thank you for your patience and understanding.

Regards,
Eva Kemp.

Hello,

Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

Slow loading is also present with default WordPress theme.

For example:
– shop page with default theme https://gyazo.com/d2421b294f58a75b680d9f9a2268e414 – 2.57s
with our theme https://gyazo.com/fc534019b388b69bb2bd66993ae90735 – 3.01s
– home page, default theme – https://gyazo.com/b3116c3a748b7bb917fbe84859d7f401 – 2.91s
WooPress theme – https://gyazo.com/b5e66774248d1bfbbf9ff9c01c15fa31 – 4.41s

You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/

Regards,
Eva Kemp.

Hello,

Sorry for a delay.
We suppose that the problem is caused by French symbols that are present in images names, for example, we renamed the image “LAulée-Crémant.png” to “LAulee-Cremant.png” and reuploaded it, after that the picture was shown.
So please try to rename other images and reupload them without special symbols in names.

Thank you.

Regards,
Eva Kemp.

Hello,

I’ve disabled all 3rd-party plugins except of “Ultimate VC Addons”, “Visual Composer”, “Revolution Slider”, “Woocommerce”, “Screets Chat” plugins.
Revolution Slider settings are working properly.
So please disable all 3rd-party plugins and check.

Regards,
Eva Kemp.

Hello,

Your files should be named nl_NL.po and nl_NL.mo.
There is only default.po file. If you want to update the translation you can rename default.po to default.pot and update your translation.

Regards,
Eva Kemp.

Hello,

You said:

We simply want to remove the duplicate that is circled in red.

You circled “Description” tab in your screenshot. I gave you the code how to remove it.

So please clarify what is wrong.

Don’t you need to remove description tab?

Regards,
Eva Kemp.