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Plugins problems - by nuts - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

nuts

Participant

December 5, 2015 at 12:11

Hi, have 2 problems with the plugins:

1. Slider revolution vs Ultimate Addons for Visual Composer – they two gave a conflict. When the addons active – i cannot see the slider settings, only the menu. Contucted the author they asked to apply to the Ultimate Addons for Visual Composer author. I have it from yr theme… so pls can you help me to reach the author for the troubleshooting. (when the app is de-activated the all is fine)

2. Screets chat had a major update, after it i cannot see the chat online (before that everything was just fine). Pls can you help with this issue too.

Please, contact administrator
for this information.

#102890 Copied

7 Answers

nuts

Participant

December 5, 2015 at 13:35

Screets runs ok now, but the 1st question is still open.

#102901 Copied

Eva Kemp

Support staff

December 5, 2015 at 15:38

Hello,

Some other plugin is causing the issue.
Please disable all 3rd-party plugins and keep “Ultimate VC Addons”, “Visual Composer”, “Revolution Slider”, “Woocommerce” plugins enabled.
After that check slider settings.

Regards,
Eva Kemp.

#102909 Copied

nuts

Participant

December 5, 2015 at 16:14

Eva, did that – the result is the ultimate addons – switched off everything else – works fine.
Ultimate VC Addons – ON – fail.

#102929 Copied

nuts

Participant

December 5, 2015 at 16:19

sorry, yes, you are right. will try again now finding an issue.

#102930 Copied

nuts

Participant

December 5, 2015 at 16:25

really strange – for now it seems 2 apps are causing an error – screets chat & ultimate addons.
or a combinations of them

#102933 Copied

nuts

Participant

December 5, 2015 at 16:35

even more strange – enabling one after another leads to an error.
deactivating last app – nothing + deactivating ultimate addons – again works fine

#102934 Copied

Eva Kemp

Support staff

December 7, 2015 at 15:47

Hello,

I’ve disabled all 3rd-party plugins except of “Ultimate VC Addons”, “Visual Composer”, “Revolution Slider”, “Woocommerce”, “Screets Chat” plugins.
Revolution Slider settings are working properly.
So please disable all 3rd-party plugins and check.

Regards,
Eva Kemp.

#103079 Copied
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