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Topic: Plugins problems

nuts

Participant

December 5, 2015 12:11 pm

Hi, have 2 problems with the plugins:

1. Slider revolution vs Ultimate Addons for Visual Composer – they two gave a conflict. When the addons active – i cannot see the slider settings, only the menu. Contucted the author they asked to apply to the Ultimate Addons for Visual Composer author. I have it from yr theme… so pls can you help me to reach the author for the troubleshooting. (when the app is de-activated the all is fine)

2. Screets chat had a major update, after it i cannot see the chat online (before that everything was just fine). Pls can you help with this issue too.

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nuts

Participant

December 5, 2015 1:35 pm

Screets runs ok now, but the 1st question is still open.

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Eva Kemp

Support staff

December 5, 2015 3:38 pm

Hello,

Some other plugin is causing the issue.
Please disable all 3rd-party plugins and keep “Ultimate VC Addons”, “Visual Composer”, “Revolution Slider”, “Woocommerce” plugins enabled.
After that check slider settings.

Regards,
Eva Kemp.

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nuts

Participant

December 5, 2015 4:14 pm

Eva, did that – the result is the ultimate addons – switched off everything else – works fine.
Ultimate VC Addons – ON – fail.

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nuts

Participant

December 5, 2015 4:19 pm

sorry, yes, you are right. will try again now finding an issue.

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nuts

Participant

December 5, 2015 4:25 pm

really strange – for now it seems 2 apps are causing an error – screets chat & ultimate addons.
or a combinations of them

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nuts

Participant

December 5, 2015 4:35 pm

even more strange – enabling one after another leads to an error.
deactivating last app – nothing + deactivating ultimate addons – again works fine

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Eva Kemp

Support staff

December 7, 2015 3:47 pm

Hello,

I’ve disabled all 3rd-party plugins except of “Ultimate VC Addons”, “Visual Composer”, “Revolution Slider”, “Woocommerce”, “Screets Chat” plugins.
Revolution Slider settings are working properly.
So please disable all 3rd-party plugins and check.

Regards,
Eva Kemp.

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