Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

Please update the theme to 2.5.2 version where the issue with image slider has been fixed.

Add this code in Theme Options > Custom CSS > Custom CSS for desktop to fix the issue with “Add to Wishlist” and “Quick View” links:

.sidebar-position-without .row-count-5 .product .footer-product .yith-wcwl-add-to-wishlist a::before {
  margin: 0px 7px -1px 9px;
}
.sidebar-position-without .row-count-5 .product .footer-product .yith-wcwl-add-to-wishlist a, .sidebar-position-without .row-count-5 .product .footer-product .show-quickly {
    font-size: 10px;
}
.sidebar-position-without .row-count-5 .product .footer-product .show-quickly::before {
  margin: 0px 7px -2px 0px;
}

Regards,
Eva Kemp.

Hello,

1. How to update .po file you can find here:
http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (“Updating a .po (and .mo) file” paragraph).

2. You need edit the file wp-content/themes/royal/framework/theme-functions.php and remove or comment the code in line 1306:

$captcha_instance = new ReallySimpleCaptcha();
$captcha_instance->bg = et_get_captcha_color();
$word = $captcha_instance->generate_random_word();
$prefix = mt_rand();
$img_name = $captcha_instance->generate_image( $prefix, $word );
$captcha_img = ETHEME_CODE_URL.'/inc/really-simple-captcha/tmp/'.$img_name;

and comment this code in line 1333:

<div class="captcha-block">
<img src="<?php echo $captcha_img; ?>">
<input type="text" name="captcha-word" class="captcha-input">
<input type="hidden" name="captcha-prefix" value="<?php echo $prefix; ?>">
</div>

and comment this code in line 1477:

$captcha_instance = new ReallySimpleCaptcha();
if(!$captcha_instance->check( $_REQUEST['captcha-prefix'], $_REQUEST['captcha-word'] )) {
$return['status'] = 'error';
$return['msg'] = __('The security code you entered did not match. Please try again.', ETHEME_DOMAIN);
echo json_encode($return);
die();

3. That text can be removed in the file wp-content/themes/royal/comments.php in line 39.

Regards,
Eva Kemp.

Hello,

You need add empty Text widget into “Left Side top bar area” in Appearance > Widgets.
To translate the theme please read our documentation:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Regards,
Eva Kemp.

Hello,

Please show a direct page that you’re editing and provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

I don’t see mobile menu icon on mobile device http://storage8.static.itmages.com/i/15/1228/h_1451290724_7306833_a432de0e6d.png .
Please open single post page on mobile and show a screenshot where you see mobile menu icon.

Thank you.
Regards,
Eva Kemp.

Hello @rohankleem,

Your screenshot is missing. Please reupload it.

Regards,
Eva Kemp.

Hello,

How to update .po file is described here:
http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (“Updating a .po (and .mo) file”).

If you’re talking about the issue “The search term [1] is mentioned within the product fields [2] but the search result won’t show the product.” then I don’t see any problems.
As I showed you on the screenshot http://storage3.static.itmages.com/i/15/1229/h_1451380676_5150384_fed643a76b.png search results are shown.

Regards,
Eva Kemp.

Hello,

1. Now your FTP credentials are incorrect. Please check them.

2. If you want to disable our search form you can do this in Theme Options > Header.

3. Our demo uses old Woocommerce version. Those arrows were removed in the Woocommerce update.
Sorry, but this is not the theme feature, but Woocommerce.

4. To add cart icon to fixed header you need edit the file header.php and add the code < ?php etheme_top_cart(); ?> in line 133.

customization questions:
1. Sorry, but there is no such possibility.

2. Please show a screenshot what hover animation you mean and what you want to achieve for submenu.

Regards,
Eva Kemp.

Hello,

I’ve added this code in child style.css:

@media (max-width: 480px){
  .woocommerce .col-md-6 {
    display: inline-block;
    width: 100%;
}}

Please check coupon code now.

Regards,
Eva Kemp.

Hello,

Did you buy Visual Composer plugin separately?

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

Hello @trina99,

Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

.woocommerce .col-md-6 {
    display: inline-block;
    width: 100%;
}

Regards,
Eva Kemp.

Hello,

Unfortunately FTP credentials are still incorrect.
We’re getting an error:
Error: Authentication failed.

Please check FTP login details.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.