Products Grid - by Greebo - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: Greebo
    Greebo
    Participant
    December 18, 2015 at 20:18

    Hello.

    I noticed a strange behavior of the products grid. I chose in the Theme Options to display products in a row of four and twelve per page, but, as you can see, tha page displays only 10 products per page, even if there are more. I tried changing the number of products per page up to 20, but it seems not to effect anything.
    I’d like to have my products displayed in a regular grid, without that blank space at the bottom right of the page. And the appearance of the grid is also irregular, with that up and down (see the “add to cart” buttons).
    How can I fix this? (especially the blank space issue)

    Thanks.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 19, 2015 at 08:23

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Greebo
    Greebo
    Participant
    December 19, 2015 at 11:25

    Thanks for the reply.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 20, 2015 at 11:30

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Greebo
    Greebo
    Participant
    December 28, 2015 at 18:02

    Hello,

    Thanks for the reply.
    We upgraded to the last version of the theme but the problem remains. Nothing has changed, unfortunately.
    What can we do?

    Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 28, 2015 at 19:59

    Hello,

    As I see you’re still using old theme version http://storage3.static.itmages.com/i/15/1228/h_1451329046_4672843_39ee697cf9.png .
    Please update the theme to 2.5.1 version.

    Regards,
    Eva Kemp.

    Avatar: Greebo
    Greebo
    Participant
    December 29, 2015 at 19:09

    Hello.

    Sorry, we had problems with the upgrade but now we should have the last version installed.
    However the issue with the product grid still remains and in addition now there is a worse formatting on the shop main page. Before the big image on top was central over the entire page and the sidebar was aligned only with the product grid below, now it’s all on the left and it look strange.
    So, how can we fix the original problem and this new one?

    Thank you.

    Please, contact administrator
    for this information.
    Avatar: Greebo
    Greebo
    Participant
    December 30, 2015 at 11:51

    Ok, nevermind.

    We managed to fix this by ourselves.

    Thank you, regards.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 30, 2015 at 12:23

    Hello,

    Glad to hear it.

    Have a nice day and happy holidays!
    Regards,
    Eva Kemp.

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