My Account Page Issue On Mobile - by Greebo

This topic has 7 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: Greebo
    Greebo
    Participant
    December 18, 2015 at 20:30

    Hello.

    I have a problem switching from pc to mobile only when I’m on “My Account” page.
    It seems everything fine when I’m on the pc, but when I load the same page on a smartphone I see the sidebar both on top and bottom of the page, twice.
    The strange thing is that on the other pages there is no such problem: switching from pc to mobile, I see the sidebar displaying only after the page content.
    Why there is a problem with “My Account” page? How can I fix that?

    Thanks.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 19, 2015 at 08:22

    Hello,

    Please use the following code in Theme Options->Custom CSS->Global Custom CSS.

    .woocommerce-account .sidebar-right{
    display:none;
    }

    Regards,
    Robert Hall.

    Avatar: Greebo
    Greebo
    Participant
    December 28, 2015 at 18:05

    Hello Robert,

    Thanks for the reply.
    We used the code above and we upgraded to the last version of the theme but the problem remains. Nothing has changed, unfortunately.
    What can we do?

    Thanks for your support.

    Avatar: Greebo
    Greebo
    Participant
    December 28, 2015 at 18:10

    And maybe you need this.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 28, 2015 at 19:58

    Hello,

    Please update the theme to 2.5.1 version and check “My Account” page after that.

    Regards,
    Eva Kemp.

    Avatar: Greebo
    Greebo
    Participant
    December 29, 2015 at 19:14

    Perfect, thank you!

    Now we managed to update the theme successfully and the problem is gone.

    Thanks for your support.

    Regards.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 29, 2015 at 19:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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