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Background video does not work on mobile devices

This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

hcooper@zensoftware.com

Participant

December 28, 2015 at 00:13

I created a row and set it to “Use Video Background” and a link to a youtube video. It is similar to this link: https://www.8theme.com/demo/legenda/homepage-with-video/

It plays great on my computer but the video will not play on an iPad or iPhone.

Thanks
Harlan

#105899 Copied Theme version: 2.10

5 Answers

Eva Kemp

Support staff

December 28, 2015 at 12:11

Hello,

Please try to add Youtube video to Revolution slider and add slider to your home page. After that check video on mobile.

Regards,
Eva Kemp.

#105985 Copied

hcooper@zensoftware.com

Participant

December 29, 2015 at 02:53

Hi,
I am setting up the Revolution Slider now. I will let you know if it works.

Thanks
Harlan

#106101 Copied

Stan Russell

Participant

December 29, 2015 at 09:01

Hello hcooper@zensoftware.com,

you are welcome! We will wait for your reply.

Regards,
Stan Russell.

#106115 Copied

hcooper@zensoftware.com

Participant

December 30, 2015 at 02:35

Hi,
There is a bug in the version of Revolution Slider (Ver 4.3.3) that I received with the Legenda Theme. When I try and add the video I get the message “Video Not Found” even though the URL to the video is correct.

The following support link says to upgrade Revolution slider to version 4.6.93 and that will resolve the problem.
https://community.theme.co/forums/topic/receiving-video-not-found-in-revolution-slider/

Can I get the Revolution slider upgrade from you?

Thanks
Harlan

#106244 Copied

Eva Kemp

Support staff

December 30, 2015 at 10:02

Hello,

You can download the latest versions of plugins at this link:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

#106270 Copied
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