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Demo content for Toystore not working - by gcamacho@mywestamerica.com

This topic has 16 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

gcamacho@mywestamerica.com

Participant

December 29, 2015 at 00:20

Hi, I installed the theme, woocommerce & all the plugins…then I installed a theme variant called kidsstore landing (https://www.8theme.com/demo/royal/kidsstore-landing/) BY MISTAKE. When I realized that was the wrong theme variant, I went back and installed the correct one called “kidstore” (https://www.8theme.com/demo/royal/kidsstore/?et_styles=1-8-0-5-2-4). But it caused problems.

I think it’s because I installed the demo content twice? Before I switched the theme variant to kidsstore. So, I think I installed two theme variants and then went back and installed the demo content again. How do I fix this?

This is the theme demo content that I want:
https://www.8theme.com/demo/royal/kidsstore/?et_styles=1-8-0-5-2-4

Please, contact administrator
for this information.

#106093 Copied Theme version: Royal - kidsstore WooCommerce version: 2.4.x

15 Answers

gcamacho@mywestamerica.com

Participant

December 29, 2015 at 00:35

I just upgraded to Woocommerce 2.4.12.

#106096 Copied

Jack Richardson

Support staff

December 29, 2015 at 10:12

Hello,

FTP and WP credentials are incorrect.
Please check them.

Best regards,
Jack Richardson.

#106127 Copied

gcamacho@mywestamerica.com

Participant

December 29, 2015 at 18:26

Hello, thank you for your response.

Yesterday, I was able to manually upload some of the missing images for
the kids store theme variant and upload the .xml content one-by-one…but
there must be an easier way no? Also, I’m having trouble finding where
that background image is supposed to be edited too. (It should be behind the
slider).

Please, contact administrator
for this information.

#106193 Copied Theme version: Royal (Kidsstore) WooCommerce version: 2.4.12

Eva Kemp

Support staff

December 29, 2015 at 19:05

Hello,

Unfortunately FTP credentials are still incorrect.
We’re getting an error:
Error: Authentication failed.

Please check FTP login details.

Thank you.
Regards,
Eva Kemp.

#106202 Copied

gcamacho@mywestamerica.com

Participant

December 30, 2015 at 00:00

FTP credentials are correct, please try again. A link to two videos showing success logging with those credentials is attached.

Please, contact administrator
for this information.

#106237 Copied

gcamacho@mywestamerica.com

Participant

December 30, 2015 at 01:59

I believe I’ve already figured out how to manually add the home page banners from the demo as well as the background image…but what are the settings for the background image? I need to know the background-repeat, background-attachment (I think it’s fixed?), and background-position. Thanks.

#106241 Copied

Eva Kemp

Support staff

December 30, 2015 at 12:53

Hello,

Could you please show a screenshot what background image you want to edit?

Thank you.
Regards,
Eva Kemp.

#106317 Copied

gcamacho@mywestamerica.com

Participant

December 30, 2015 at 18:04

Please see 3 screenshots attached.

Please, contact administrator
for this information.

#106345 Copied

Eva Kemp

Support staff

January 4, 2016 at 09:22

Hello,

I’ve set background-size as “cover” and background-repeat as “no-repeat”.
Please check your background image now.

Regards,
Eva Kemp.

#106487 Copied

gcamacho@mywestamerica.com

Participant

February 5, 2016 at 23:48

Thank you, I’ve set the background image as “cover” and background-repeat as “no-repeat” for the Store and the Blog page. But it is not showing up in the background of theses pages as it should?

#111913 Copied Theme version: 2.5.1 WooCommerce version: 2.4.10

Robert Hall

Support staff

February 6, 2016 at 09:00

Hello,

I’ve added a background image in Theme Options->Color Scheme->Site Background. Please check it.

Regards,
Robert Hall.

#111928 Copied

gcamacho@mywestamerica.com

Participant

February 8, 2016 at 22:01

Thanks! Something is not correct with the store and blog background pages. I see the background image and the settings are the same as the other pages: cover, no repeat, fixed, left top. But the background image is repeating horizontally when it is not supposed to do that.

#112180 Copied

Eva Kemp

Support staff

February 9, 2016 at 09:42

Hello,

Please check the settings in Theme Options > Color Scheme > Site Background, as I see you set the option “Repeat Horizontally”.
Edit the settings.

Regards,
Eva Kemp.

#112213 Copied

gcamacho@mywestamerica.com

Participant

February 9, 2016 at 17:49

Therein lies the issue. No matter what setting I try, background-repeat, No Repeat, Repeat All, Repeat Horizontally, Repeat Vertically or Inherit, none of these do what the background does on the home page (which is expand according to the width of the browse window).

#112337 Copied

Eva Kemp

Support staff

February 10, 2016 at 09:15

Hello,

I’ve changed Site Background settings in Theme Options > Color Scheme.
Clear browser cache and check the site now.

Regards,
Eva Kemp.

#112393 Copied
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