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Eva Kemp

Participant

January 11, 2016 at 09:42

Hello,

Go to wp-admin panel > Woocommerce > Settings > Products > Display > Inventory and select “Never show stock amount” in “Stock Display Format” field.

Regards,
Eva Kemp.

#107401 Copied In reply to: Hide Stock Quantity

Eva Kemp

Participant

January 11, 2016 at 09:24

Hello,

Those are just notices, not errors. You can ignore them.
Concerning this error https://dl.dropboxusercontent.com/u/456981/query-monitor_script_broken-dependency.PNG as you can see it’s related to Visual Composer plugin. Try to reupload it.

Regards,
Eva Kemp.

#107398 Copied In reply to: Broken script dependency

Eva Kemp

Participant

January 11, 2016 at 09:14

Hello,

I’ve just tried to add a row and remove it. It was deleted successfully.
Please try to clear browser cache and check again.

Regards,
Eva Kemp.

#107394 Copied In reply to: Visual Composer Issue

Eva Kemp

Participant

January 11, 2016 at 09:08

Hello,

Unfortunately, it’s not. You have to use some SEO plugins.

Regards,
Eva Kemp.

#107390 Copied In reply to: Continue Shopping Button

Eva Kemp

Participant

January 11, 2016 at 09:03

Hello,

I checked drop down menu several times and it was shown immediately after I hovered the menu.
Please take our apologies but we can’t replicate the issue on our side.

Regards,
Eva Kemp.

#107388 Copied In reply to: Submenu needs sometimes 5x hovering before it shows

Eva Kemp

Participant

January 8, 2016 at 20:19

Hello,

We’re glad you’ve found the solution.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

#107272 Copied In reply to: Our Offers showing twice

Eva Kemp

Participant

January 8, 2016 at 20:17

Hello,

There are no such options.
The settings that are included in the plugin are the following:
https://yithemes.com/docs-plugins/yith-woocommerce-wishlist/02-settings.html

Regards,
Eva Kemp.

#107271 Copied In reply to: Wishlist – share / email / pdf

Eva Kemp

Participant

January 8, 2016 at 20:14

Hello @Mia Maq,

I’ve sent 2 files to your email address.
Please check it.

Regards,
Eva Kemp.

#107270 Copied In reply to: Header Search Form

Eva Kemp

Participant

January 8, 2016 at 20:12

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#107269 Copied In reply to: Cannot use/save Single Image element
Eva Kemp

Participant

January 8, 2016 at 20:10
Hello,

1. You can contact the plugin authors via comments section http://codecanyon.net/item/wordpress-live-chat-plugin/3952877/comments

2. Please add this code in custom.css file:

.single-product-page .product-info .single_add_to_wishlist { margin-top: -3px; }

5. Please try to translate the text in the file wp-content/themes/legenda/woocommerce/checkout/form-checkout.php in line 90.

Regards,
Eva Kemp.
#107268 Copied In reply to: Screet chat, top line, wishlist heart, function on the top is not working
Eva Kemp

Participant

January 8, 2016 at 19:57

Hello,

Glad to hear it.

Have a nice weekend.

Regards,
Eva Kemp.

#107265 Copied In reply to: Dropdown menu problem after update to WP 4.4.1

Eva Kemp

Participant

January 8, 2016 at 19:55

Hello @toby19,

You’re welcome.

Have a good weekend too!

Regards,
Eva Kemp.

#107263 Copied In reply to: website not working after update to legenda 2.10.0

Eva Kemp

Participant

January 8, 2016 at 19:54

Hello,

In this case you can create a slider in Revolution Slider settings and add the content you need, then select your slider in “Show revolution slider instead of breadcrumbs and page title” option in home page editor and select header type 2 in Theme Options > Header.

Regards,
Eva Kemp.

#107262 Copied In reply to: Static Blocks in footer mobile view

Eva Kemp

Participant

January 8, 2016 at 19:46

Hello,

This is related to server configuration.
Your hosting provider support should explain what those notices mean.
Please refer to these articles:
https://wordpress.org/support/topic/eaccelerator-php-crashed
https://wordpress.org/support/topic/wordpress-keeps-breaking-no-clue-whats-wrong/page/2
https://mu.wordpress.org/forums/topic/1407

Regards,
Eva Kemp.

#107261 Copied In reply to: Server Errors

Eva Kemp

Participant

January 8, 2016 at 19:42

Hello,

I’ve disabled “Full page sections” option in home page editor.
Please check footer on mobile now.

Regards,
Eva Kemp.

#107258 Copied In reply to: Static Blocks in footer mobile view

Eva Kemp

Participant

January 8, 2016 at 19:31

Hello,

You’re welcome.

Regards,
Eva Kemp.

#107254 Copied In reply to: Layout submenu

Eva Kemp

Participant

January 8, 2016 at 19:30

Hello,

I’ve installed “Gym” template.
Please check your site now.

Regards,
Eva Kemp.

#107253 Copied In reply to: royal gym demo

Eva Kemp

Participant

January 8, 2016 at 19:09

Hello @famous,

There is an error in contact form “Forbidden. Sender blacklisted”. It is present in default WordPress theme too (Twenty Fifteen), so the problem isn’t related to our theme.
It may be caused by your server, as your domain name may be blacklisted. Contact your hosting provider support to check it.
Also we recommend you to contact “Contact Form 7” plugin support.

Regards,
Eva Kemp.

#107249 Copied In reply to: own modal box

Eva Kemp

Participant

January 8, 2016 at 18:48

Hello,

You need create full width menu and set how many columns to display.
Please read our documentation:
https://www.8theme.com/demo/docs/royal/#!/primary_menu

Regards,
Eva Kemp.

#107246 Copied In reply to: Layout submenu

Eva Kemp

Participant

January 8, 2016 at 18:15

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#107242 Copied In reply to: Slider revolution doesn't work
Eva Kemp

Participant

January 8, 2016 at 18:13
Hello @mediavision,

Please check the translation now.
“Proceed to checkout” button isn’t shown because you added this code in Theme Options > Custom CSS > Global Custom CSS:

.woocommerce-cart .wc-proceed-to-checkout{ display: none; }

Remove it and check Cart page.

Regards,
Eva Kemp.
#107241 Copied In reply to: Translation and registration
Eva Kemp

Participant

January 8, 2016 at 18:00

Hello,

I’ve added class="aligncenter" in iframe code of your video post:
http://storage8.static.itmages.com/i/16/0108/h_1452272373_1919934_7421e9b02d.png.
Please clear browser cache and check Blog page now.

Regards,
Eva Kemp.

#107238 Copied In reply to: Vimeo links not centre aligning on blog page

Eva Kemp

Participant

January 8, 2016 at 17:34

Hello,

Try to remove the file wp-content/themes/classico/woocommerce/single-product/up-sells.php. Only Woocommerce default file will be loaded.

Regards,
Eva Kemp.

#107234 Copied In reply to: Our Offers showing twice
Eva Kemp

Participant

January 8, 2016 at 17:30
Hello,

Please add this code in Global Custom CSS:

h3, .header-type-5 .header .menu-wrapper .menu > li > a { text-transform: capitalize; }

Regards,
Eva Kemp.
#107232 Copied In reply to: Classico theme fonts – override all caps in headings? Also mouseover text color
Eva Kemp

Participant

January 8, 2016 at 15:41

Hello @toby19,

Did you get that error using Legenda 2.10 version?
Please update the theme and plugins and let us know.

Also check FTP credentials as they are incorrect.

Regards,
Eva Kemp.

#107215 Copied In reply to: website not working after update to legenda 2.10.0

Eva Kemp

Participant

January 8, 2016 at 15:13

Hello @rsn8,

The problem is related to Products element that you’re using in Portfolio content.
To fix it you need either remove that element or add excerpt for a project as I did for the first two projects. Please check.

Regards,
Eva Kemp.

#107209 Copied In reply to: Error after Theme Update

Eva Kemp

Participant

January 8, 2016 at 14:30

Hello,

The credentials are still incorrect.
If you made changes in the parent theme files then you have to create a child theme http://codex.wordpress.org/Child_Themes and copy modified files to child theme directory.
After that you can update the theme, but create a backup of the files and database before update.

Regards,
Eva Kemp.

#107202 Copied In reply to: Theme update without losing the customization

Eva Kemp

Participant

January 8, 2016 at 14:26

Hello,

May we reupload the theme? Please create a back up of your site.

Specify what screen size you’re checking the site with.

Regards,
Eva Kemp.

#107199 Copied In reply to: quickview problem

Eva Kemp

Participant

January 8, 2016 at 14:25

Hello,

You’re welcome.

Regards,
Eva Kemp.

#107197 Copied In reply to: How to delay page title AND the gray banner

Eva Kemp

Participant

January 8, 2016 at 14:24

Hello @finleydesign,

Please provide us with FTP and WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

#107196 Copied In reply to: Theme SSL Issue
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Viewing 7,230 results - 7,201 through 7,230 (of 31,382 total)

Viewing 30 posts - 7,201 through 7,230 (of 31,382 total)

← 1 2 3 … 240 241 242 … 1,045 1,046 1,047 →

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